Security Officer Full Time Reception Credential Support

Alliedbarton Security Services; Carrollton (TX); On-site; USD 50,971,000 - 56,482,000; Full time

Benefits offered by this job

Smart tools to view and claim shifts

Career growth opportunities

Retirement savings plan and health ins

Job summary

Allied Universal is seeking a Security Officer Full Time Reception Credential Support in Carrollton, TX. You will serve as a welcoming, professional front desk presence, handling access control, visitor management, and alarm response in a commercial real estate setting.

Responsibilities include greeting visitors, verifying IDs, issuing credentials, monitoring security systems, and coordinating with emergency responders when needed. This role emphasizes customer service and situational awareness.

Qualifications

• State, county, or city-issued security license preferred.
• High school diploma or equivalent.
• Background check as per federal, state, and local laws.
• Drug screen to the extent permitted by law.
• Licensing requirements may be required prior to employment.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and clients via site procedures and access-control protocols.
• Staff the front desk, greet and screen visitors, verify IDs and authorization, issue visitor credentials, and maintain logs.
• Monitor access points, cameras, alarms, and report issues according to site procedures.
• Respond to incidents calmly, coordinate with site contacts and emergency responders as needed.
• Answer calls, provide directions, and maintain shift reports.

Skills

Customer service experience

Access control

Badge experience

Communication

Education

High school diploma or equivalent

Tools

Alarm panel

Computer/Tablet

Driver's license

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Reception Credential Support in Carrollton, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will serve as a welcoming, professional presence while supporting access control, visitor management, and alarm response. You will help maintain a secure environment through clear communication, attentive observation, and exceptional customer service. Join Allied Universal, where our agile, reliable, and innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $18.07 / Hour

Job Schedule:

DayTimeWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMSat06:00 AM - 06:00 PMSun06:00 AM - 06:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and clients by carrying out site-specific procedures, access-control protocols, and emergency response activities at a commercial real estate location.
• Staff the front desk, greet and screen visitors, verify identification and authorization, issue visitor credentials, and maintain accurate visitor logs.
• Monitor access points, cameras, alarms, and other security-related systems; report unusual activity, access concerns, and equipment issues according to site procedures.
• Respond to incidents, tenant concerns, and critical situations in a calm, professional, problem-solving manner, coordinating with appropriate site contacts and emergency responders as needed.
• Answer and route incoming calls, provide directions and site information, and maintain clear written reports and shift communications.

Minimum Requirements:

• A state, county, or city-issued security license is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.