Security Officer Full Time Front Desk Access Management

Alliedbarton Security Services; Burbank (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Discounts

Job summary

Allied Universal is seeking a Security Officer at a Front Desk in Burbank, CA. You will welcome visitors, manage access control and badge processes, monitor alarm panels, and support a secure, professional environment.

Day-to-day duties emphasize customer service to tenants, guests, and site personnel, with a focus on safety, incident reporting, and clear communication. Candidates should be 18+ with a high school diploma.

Qualifications

• Guard card or license preferred.
• Customer service experience preferred.
• Comfortable use of a computer or tablet.
• Access control and badge experience preferred.
• Alarm panel experience preferred.
• 18 years of age for unarmed roles; 21+ for armed.
• High school diploma or equivalent.
• Background check required by law.
• Criminal history considered in accordance with laws.
• Drug screen may be required.

Responsibilities

• Provide customer service to tenants, visitors, and vendors at a commercial real estate location.
• Staff the front desk and greet visitors, verify ID and authorization, issue visitor credentials.
• Monitor lobby activity, access points, alarm notifications, and surveillance systems.
• Respond to incidents in a calm, problem-solving manner and document events.
• Maintain visitor logs, delivery records, and security-related documentation.

Skills

Customer service

Access control

Badge experience

Alarm panel experience

Communication

Education

High school diploma or equivalent

Tools

Alarm panels

Computer/tablet use

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Front Desk Access Management in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer at a commercial real estate location, you will welcome visitors, manage access control and badge processes, monitor alarm panels, and support a professional, secure environment. You will deliver outstanding customer service while communicating clearly with tenants, guests, and site personnel. Join Allied Universal to bring agility, reliability, innovation, teamwork, caring service, and integrity to every interaction.

Position Type: Full Time

Pay Rate: $19.65 / Hour

Job Schedule:

DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMSat04:00 PM - 12:00 AMSun04:00 PM - 12:00 AM

What You’ll Do:

• Provide customer service to tenants, visitors, and/or vendors at a commercial real estate location by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
• Staff the front desk and serve as a professional point of contact, greeting visitors, verifying identification and authorization, issuing visitor credentials, and directing guests to appropriate areas.
• Monitor lobby activity, access points, alarm notifications, and/or surveillance systems, reporting unusual activity or maintenance concerns according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying appropriate personnel and documenting events as required.
• Maintain accurate visitor logs, delivery records, incident reports, and other security-related documentation while supporting a welcoming, orderly reception environment.

Minimum Requirements:

• A guard card or license is preferred.
• Customer service experience is preferred.
• Comfortable use of a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.