Security Officer Full Time Patrol Customer Service

Allied Universal; Memphis (TN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Full Time Patrol Customer Service in Memphis, TN. You will monitor access points, patrol areas, and provide exceptional customer service to clients, drivers, visitors, and employees while upholding safety policies.

This role requires a background check and drug screen where permitted by law, and involves using a computer or tablet to log activities and respond to incidents according to protocol.

Qualifications

• Customer service experience preferred.
• Comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check as required by federal/state/local laws.
• Drug screen required where permitted by law.
• Licensing requirements depend on state/local regulations.

Responsibilities

• Provide customer service to clients, drivers, visitors, and employees by carrying out security-related procedures and site policies.
• Monitor access points, verify authorized entry, and direct drivers and visitors per location procedures.
• Conduct regular and random patrols of loading areas, trailer yards, docks, parking areas, and perimeter to deter unauthorized activity.
• Respond to incidents, alarms, and critical situations calmly following reporting and escalation procedures.
• Document patrols, visitor activity, incidents, and other security-related observations in logs and reports.

Skills

Customer service

Computer/Tablet use

Education

High School Diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Patrol Customer Service in Memphis, TN, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As an Unarmed Security Officer at a logistics and distribution location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees, visitors, and drivers. You will provide exceptional customer service, communicate clearly, and use computer or tablet systems as needed. Join Allied Universal's agile, reliable, innovative team, where caring culture, teamwork, and integrity guide every shift.

Position Type

Full Time

Pay Rate

$17.85 / Hour

Job Schedule

DayTime Wed 02:00 PM - 10:00 PM

Thur 02:00 PM - 10:00 PM

Fri 02:00 PM - 10:00 PM

Sat 02:00 PM - 10:00 PM

Sun 02:00 PM - 10:00 PM

What You'll Do

• Provide customer service to clients, drivers, visitors, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access points, verify authorized entry, and direct delivery drivers and visitors according to location procedures.
• Conduct regular and random patrols of loading areas, trailer yards, docks, parking areas, and the perimeter to help deter unauthorized activity and identify irregular conditions.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established reporting and escalation procedures.
• Document patrols, visitor activity, incidents, and other security-related observations in required logs and reports.

Minimum Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.