Security Officer Full Time Patrol

Allied Universal; Campbell (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Campbell, CA is seeking a Security Officer Full Time Patrol Customer Care to protect shoppers, tenants, visitors and staff while providing exceptional customer service. You will patrol retail areas, monitor access, respond to concerns, and foster a welcoming environment with teamwork and reliability.

Minimum 6 months of security experience, HS diploma or equivalent, and licensure are preferred.

Qualifications

• 6 months of security-related experience or training.
• State/city security license preferred.
• Guard card/license preferred.
• Customer service experience preferred.
• Access control and badge experience preferred.
• Must be 18+ (unarmed) or 21+ (armed).
• Background check and drug screen required by law.
• License requirements vary by state/locality.

Responsibilities

• Provide customer service to shoppers, tenants, visitors, and staff by following security procedures and location policies.
• Conduct regular patrols of retail common areas, corridors, parking, loading zones, and perimeters.
• Respond to incidents and concerns calmly, escalating to supervision as needed.
• Monitor for unusual activity and deter unauthorized access, theft, or vandalism.
• Document patrols and incidents and communicate findings to site management.

Skills

Customer service

Patrol procedures

Access control

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Guard card/license

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Patrol Customer Care in Campbell, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a retail and mall location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control, and assist visitors, tenants, and staff with exceptional customer service. You will communicate clearly, respond to routine concerns, and contribute to a welcoming environment through teamwork, integrity, reliability, and a people-first approach.

Position Type: Full Time

Pay Rate: $23.95 / Hour

Job Schedule: DayTimeTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to shoppers, tenants, visitors, and/or staff by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random patrols throughout retail common areas, tenant corridors, parking areas, loading zones, and the property perimeter, as assigned.
• Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner, escalating matters to appropriate personnel as needed.
• Monitor for unusual activity, hazards, and policy violations, helping to deter unauthorized access, theft, vandalism, and other security-related concerns.
• Document patrols, incidents, and observations accurately and communicate relevant information to Allied Universal supervision and site management.

Minimum Requirements:

• Possess at least 6 months of security-related experience.
• A state, county, or city-issued security license is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.