Security Officer - Full Time (Horseshoe LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Horseshoe Las Vegas is seeking a Security Officer to protect guests and the property, including escorting customers when needed and ensuring a secure environment across the casino floor and adjacent areas.

The role requires physical fitness, strong communication, and the ability to document clear written reports. You will work with law enforcement when necessary and must be able to stay calm under pressure.

Qualifications

• Must be 21 years of age or older.
• Two years' experience in direct guest contact.
• Must obtain Nevada Gaming Card and AES certifications.

Responsibilities

• Responsible for the safety and well-being of guests and fellow employees.
• Gives directions and provides escort to customers in need.
• Aids civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Mends lost and found items and documents incidents.
• Enforces all company policies and procedures and maintains security.

Skills

Guest interaction

Communication skills

Crisis management

Team player

Written reports

Physical endurance

Education

High school diploma or equivalent

Nevada Gaming Card

Alcohol Awareness Card (AES)

First Aid & CPR certifications

Job description

Job Description

Protects company assets and provides a safe environment for our employees and guests.

Responsibilities

• Responsible for the safety and well-being of guests and fellow employees.
• Gives directions and provides escort to customers in need.
• Aids civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Makes chip fills, jackpot verifications.
• Regularly provides escorts of money and persons in money-handling positions. Provides first aid, including CPR when necessary.
• Patrols all sections of property to identify safety hazards and breaks in security. Interviews, investigates and documents all applicable incidents in accordance with company policy.
• Makes lost and found detailed descriptions of people and incidents.
• Enforces all company policies and procedures.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies

Qualifications

• Must be 21 years of age or older.
• High school graduate or equivalent is required
• Two years' experience in a position with direct guest contact required
• Prefer individual with two years police, military, or casino security experience
• Prior experience is a position with direct guest contact is preferred.
• Ability to manage several tasks at once
• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
• Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), First Aid & CPR certifications
• Must be able to work any day of the week and any shift
• Must present a well-groomed appearance.
• Must undergo eight (8) hours of ASP (baton) training
• Must be able to prepare effective written reports
• Must be able to get along with co-workers and work as a team

Additional Requirements

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.
• Must be able to physically restrain individuals when a condition of arrest exists.
• Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
• Must be able to work independently.
• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
• Must be able to lift and carry up to 60 pounds. Must be able to push or pull up to 150 pounds.
• Must be able to see and, also, remember the specific details of incidents and persons. Must be able to give court testimony when necessary and write detailed reports.
• The Security Officer must be able to read, write, speak and understand English.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.
• Must pass the physical and written testing of the Western Division Security Academy (Controlled Force, Defensive Tactics, Legal Issues, Handcuffing, Tactical Communications, Use of Force, Report Writing, Searching Subjects, Emergency Response, Ethics, and Expandable Baton) within the first ninety days of employment.
• Must re-certify, between years 2 and 3, through the Western Division Security Academy, and must pass all physical, mental and environmental demands as required.

About Us

For over 30 years we've set the standard now you can too. As a team member of Horseshoe, you will embody the spirit of Las Vegas with classic style, timeless glamour and high rolling excitement. This classic yet contemporary property is where you will entertain our guests as they enjoy 2,814 rooms, 244 suites, 6 restaurants and 1,250 slot and video poker machines. Horseshoe is the place for the smart and sophisticated to start their career.