Security Officer Full Time Guest Arrival Services

Alliedbarton Security Services; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Smart Tools program

Career Growth opportunities

Health benefits

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer Full Time for Guest Arrival Services at a Chicago location. You will greet visitors, verify access, monitor security systems, and respond to incidents while maintaining a professional front desk presence.

The role emphasizes customer service, adherence to site policies, and collaboration with a dynamic team in a retail/varied environment. CPR and licensing preferred, with a background check and drug screening as required.

Qualifications

• Customer service experience is preferred.
• CPR certification is preferred.
• A Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Applicants may be subject to a background investigation as required by law.
• Allied Universal will consider qualified applicants with criminal histories in a manner consistent with applicable laws.
• A drug screen may be required as a condition of employment.
• Licensing requirements vary by state/local laws and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, and clients at a front desk location by following security procedures and emergency response activities when appropriate.
• Greet visitors, verify identification and access authorization, maintain visitor records, and direct guests to destinations.
• Monitor access points, cameras, alarms, and other security-related systems; report unusual activity and maintenance issues.
• Respond to incidents and critical situations in a calm, professional manner, contacting appropriate personnel and emergency services when needed.
• Maintain a professional front desk presence, answer phones, provide basic information, and support a welcoming environment for occupants and visitors.

Skills

Customer service experience

CPR certification

Education

High school diploma or equivalent

Tools

Guard Card or license

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Guest Arrival Services in Chicago, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional in a retail location, you will be the welcoming presence for visitors, employees, and tenants while supporting a secure environment. You will manage access, greet and assist guests, monitor activity, and communicate clearly regarding security-related concerns. Join Allied Universal, where an agile, reliable, and innovative team delivers exceptional service with integrity and a caring, people-first culture.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

DayTimeWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat06:00 AM - 02:00 PMSun06:00 AM - 02:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and clients at a front desk location by following security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Greet visitors, verify identification and access authorization, maintain visitor records, and direct guests to the appropriate destination.
• Monitor access points, cameras, alarms, and other security-related systems; report unusual activity, access concerns, and maintenance issues according to site procedures.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and emergency services when needed.
• Maintain a professional front desk presence, answer phones, provide basic information, and support a welcoming environment for occupants and visitors.

Minimum Requirements:

• Customer service experience is preferred.
• CPR certification is preferred.
• A Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.