Security Officer Enhanced Part Time Customer Service

Allied Universal; Chicago (IL); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal, North America's leading security and facility services company, is seeking a part-time Security Officer Enhanced Customer Service in Chicago, IL. You will provide customer service to tenants, visitors, and clients while performing security-related procedures and maintaining site safety.

The role offers fixed shift anchors with a six-month commitment and the opportunity to pick up extra shifts through our scheduling platform to increase earnings.

Qualifications

• Customer service experience is preferred.
• State/city security license preferred.
• Comfort using a computer or tablet preferred.
• CPR certification preferred.
• Access control and badge experience preferred.
• Age 18+ for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to tenants, visitors, contractors, and clients per site policies.
• Respond to incidents, alarms, and access concerns calmly and professionally.
• Conduct regular or random patrols of the property and parking areas.
• Monitor access points and report irregularities to site personnel.
• Document incidents and observations promptly per site requirements.

Skills

Customer service

Security license

CPR certified

Access control

Multi-site scheduling

Education

High school diploma or equivalent

Job description

Security Officer Enhanced Part Time Customer Service

Job Locations

US-IL-Chicago

Job Details

Category (Portal Searching): Security Officer Level

Workdays Available: Monday - Friday, Saturday - Sunday

Shifts Available: Morning, Afternoon, Evening, Overnight

Business Unit: AUS

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

As a Security Officer Enhanced Part Time Customer Service in Chicago, IL, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $21.14 / Hour

Job Schedule: Sat – 11:00 PM - 07:00 AM

How This Role Works:

• Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick‑up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part‑time hours this week and full‑time the next. It's all up to you.

This role is ideal for candidates seeking part‑time employment with flexibility, income stability, and opportunities to build‑up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to tenants, visitors, contractors, and/or clients by carrying out security‑related procedures, site‑specific policies, and when appropriate, emergency response activities.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem‑solving manner.
• Conduct regular and random unarmed patrols of commercial property buildings, common areas, parking areas, and perimeter locations to help identify and report unusual activity or maintenance concerns.
• Monitor access points and visitor activity in accordance with site‑specific procedures, reporting unauthorized access attempts and/or irregular conditions to appropriate personnel.
• Document incidents, observations, patrol activity, and security‑related concerns accurately and promptly in accordance with Allied Universal and site requirements.

Minimum Requirements:

• Customer service experience is preferred.
• A state, county, or city‑issued security license is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.