Security Officer Full Time Front Desk Services

Allied Universal; Wilmington (DE); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Full Time Front Desk Services in Wilmington, DE. You will greet visitors, monitor access, and respond to security concerns while delivering exceptional customer service in a professional environment.

The role involves front-desk duties, coordinating with building occupants, and following established procedures to maintain a safe and welcoming lobby.

Qualifications

• Experience in customer service is preferred.
• Loss prevention experience is preferred.
• Guard card or license is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Age 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.

Responsibilities

• Provide customer service to tenants, visitors, and clients at a commercial real estate location by carrying out security-related procedures and site policies.
• Staff the front desk, greet and screen visitors, manage access per site procedures, and direct guests to offices or building contacts.
• Monitor entry activity, visitor logs, communications systems, and cameras/alarms, reporting unusual activity to staff.
• Respond to incidents calmly and follow site procedures, coordinating with Allied Universal leadership and emergency responders.
• Assist with front-desk administrative duties, including answering phones, maintaining visitor records, receiving deliveries, and providing information.

Skills

Customer service

Loss prevention

Guard card

Alarm panel experience

Access control

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Front Desk Services in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will welcome visitors, support access control and badge procedures, monitor alarm panels, and respond to security-related concerns with professionalism. You will help maintain a welcoming environment through exceptional customer service, clear communication, and integrity. Join Allied Universal, where an agile, reliable, innovative team and caring culture put people first.

Position Type: Full Time

Pay Rate: $17.50 / Hour

Job Schedule: DayTimeMon01:00 AM - 09:00 AMTue01:00 AM - 09:00 AMFri01:00 AM - 09:00 AMSat01:00 AM - 09:00 AMSun01:00 AM - 09:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, and clients at a commercial real estate location by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Staff the front desk, greet and screen visitors, manage access in accordance with site procedures, and direct guests to appropriate offices or building contacts.
• Monitor building entry activity, visitor logs, communications systems, and assigned cameras or alarms, reporting unusual activity to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures and communicating with Allied Universal leadership and emergency responders as needed.
• Assist with front-desk administrative duties, including answering phones, maintaining visitor records, receiving deliveries, and providing information to building occupants and guests.

Minimum Requirements:

• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Possession of a guard card or license is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1741193