Security Officer - Full Time Front Desk

Allied Universal; Indianapolis (IN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health insurance

401(k) retirement plan

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer for Front Desk Operations in Indianapolis, IN. You will greet visitors, screen access, and support a secure environment at a retail real estate location.

You will monitor entrances, respond to security concerns, and maintain logs while working with clients and guests to ensure smooth operations and safety.

Qualifications

• Must be at least 18 years old (21+ for armed roles).
• High school diploma or equivalent required.
• Background check and drug screen required by law.
• Licenses as applicable by state/local laws.

Responsibilities

• Provide customer service to tenants, visitors, and guests at the retail location.
• Staff the front desk, greet visitors, manage access, and direct guests.
• Monitor cameras, alarms, and systems; report unusual activity.
• Respond to incidents calmly and contact appropriate personnel or emergency services.
• Maintain accurate visitor logs and front-desk documentation.

Skills

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Front Desk Operations in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a retail real estate location, you will create a welcoming, professional presence while monitoring access, assisting visitors, and responding to security-related concerns. You will use strong communication and customer service skills to help support a secure environment. Join Allied Universal, where an agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $17.95 / Hour

Job Schedule:

• Wed 03:00 PM - 11:00 PM
• Thur 03:00 PM - 11:00 PM
• Fri 03:00 PM - 11:00 PM
• Sat 03:00 PM - 11:00 PM
• Sun 03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and retail location guests by carrying out site-specific security-related procedures, policies, and emergency response activities when appropriate.
• Staff the front desk, greet and screen visitors, manage visitor access, and direct guests to appropriate offices, suites, or retail areas.
• Monitor access points, cameras, alarms, and communication systems; report unusual activity and security-related concerns according to site procedures.
• Respond to incidents, access concerns, and critical situations in a calm, problem-solving manner, contacting appropriate personnel and/or emergency services as directed.
• Maintain accurate visitor logs, incident reports, and other required front-desk documentation while providing professional assistance to clients and guests.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.