Security Officer Full Time Dispatch Resource Coordinator

Alliedbarton Security Services; Frisco (TX); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Smart Tools Access to exclusive shifts

Career Growth and training

Financial and Health Benefits

Job summary

Allied Universal is seeking a Security Officer Full Time Dispatch Resource Coordinator in Frisco, TX. You will coordinate security-related communications, monitor information, document incidents, and support timely responses to site needs.

Join Allied Universal for a dynamic, collaborative workplace with a strong customer service focus. The position offers $20.00 per hour, full-time hours, and opportunities for career growth and benefits.

Qualifications

• At least 2 years of security-related experience.
• Customer service experience is preferred.
• As a condition of employment, applicants will be subject to a background investigation.
• Drug screen required where permitted by law.
• Licensing requirements may be required prior to employment.
• Valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and employees at a food and beverage production or distribution location by carrying out site-specific security-related procedures and policies.
• Monitor and coordinate incoming calls, radio communications, alarms, and dispatch requests; document activities and communicate relevant information to appropriate personnel.
• Respond to incidents, access concerns, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Maintain accurate dispatch logs, incident reports, visitor information, and other required records in accordance with site procedures.
• Conduct regular and random patrols of designated areas around the business and perimeter, as assigned, and report unusual conditions or maintenance concerns.

Skills

Security experience

Customer service

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Dispatch Resource Coordinator in Frisco, TX, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. As a Dispatch Professional at a food and beverage location, you will coordinate security‑related communications, monitor incoming information, document incidents, and support timely responses to site needs. You will provide exceptional customer service while helping maintain an orderly environment through clear communication and teamwork. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon09:30 PM - 06:00 AMFri01:30 PM - 10:00 PMSat01:30 PM - 10:00 PMSun09:30 PM - 06:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and employees at a food and beverage production or distribution location by carrying out site‑specific security‑related procedures and policies.
• Monitor and coordinate incoming calls, radio communications, alarms, and dispatch requests; document activities and communicate relevant information to appropriate personnel.
• Respond to incidents, access concerns, and critical situations in a calm, problem‑solving manner, following established emergency response procedures.
• Maintain accurate dispatch logs, incident reports, visitor information, and other required records in accordance with site procedures.
• Conduct regular and random patrols of designated areas around the business and perimeter, as assigned, and report unusual conditions or maintenance concerns.

Minimum Requirements:

• Possess at least 2 years of security‑related experience.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.