Security Officer Full Time Dispatch Operations

Allied Universal; Seattle (WA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Retirement savings plan

Medical, dental, vision insurance

Basic life and AD&D insurance

Disability insurance

Exclusive discounts

Job summary

Allied Universal is hiring a Security Officer for Dispatch Operations in Seattle, WA. This full-time role entails coordinating security dispatch, monitoring activity, and documenting incidents to support safe, welcoming environments for tenants and visitors.

You will work a structured schedule at a mall/retail location, using computer systems to log calls and assign personnel while maintaining clear, professional communications with onsite teams and emergency responders.

Qualifications

• Minimum Requirements from the posting: guard card or license preferred.

Responsibilities

• Provide customer service to tenants, visitors, and shoppers by carrying out security‑related procedures and policies.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Dispatch Operations in Seattle, WA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Dispatch Security Officer at a dynamic retail and mall location, you will coordinate communications, monitor activity, and support timely responses to security-related incidents. Using computer or tablet systems, you will document information, communicate with onsite teams, and help maintain an inviting environment for visitors, tenants, and staff. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

• Wed: 07:00 AM - 03:00 PM
• Thur: 07:00 AM - 03:00 PM
• Fri: 07:00 AM - 03:00 PM
• Sat: 07:00 AM - 03:00 PM
• Sun: 07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and shoppers by carrying out security‑related procedures, site‑specific policies, and, when appropriate, emergency response activities.
• Monitor dispatch communications, receive and document calls for service, and coordinate the assignment of security‑related personnel to incidents and requests throughout the retail and mall location.
• Respond to incidents and critical situations in a calm, problem‑solving manner, maintaining communication with on‑site personnel, management, and emergency responders as appropriate.
• Maintain accurate logs, incident reports, and shift activity records, including dispatch times, personnel locations, and follow‑up actions.
• Monitor security‑related systems, cameras, alarms, and access activity as assigned, and report unusual conditions or equipment concerns to appropriate personnel.

Minimum Requirements:

• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.