Security Officer Full Time Customer Service Patrol

Allied Universal; Southfield (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Smart Tools Access to exclusive tech

Career growth and training

Retirement plan and health benefits

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer for full-time customer service patrol in Southfield, MI. You will perform unarmed patrols, monitor access, respond to incidents, and support site-specific policies.

The role emphasizes customer service, strong observation, and adherence to procedures. A high school diploma and background check are required; CPR is preferred; 18+ for unarmed roles. Pay rate is $15.00/hour with scheduled shifts Mon-Fri 3:00 PM–11:00 PM.

Qualifications

• Customer service experience is preferred.
• Comfortability using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a chemical/petrochemical location.
• Respond to incidents, alarms, spills, and critical situations in a calm, problem-solving manner, following site procedures and promptly reporting observations to appropriate personnel.
• Conduct regular and random unarmed patrols of buildings, access points, production-adjacent areas, parking areas, and the perimeter to help to deter unauthorized activity and identify unusual conditions.
• Monitor access control points, verify credentials as directed, document visitor and contractor activity, and help maintain accurate daily activity reports.
• Observe and report potential hazards, damaged equipment, unsecured areas, or policy violations to site contacts and Allied Universal leadership.

Skills

Customer service

Computer literacy

Access control

Badge experience

CPR certification

Education

High school diploma or equivalent

Job description

Security Officer Full Time Customer Service Patrol

Job Locations

US-MI-Southfield

Job Details

• Category (Portal Searching)
• Security Officer Level
• Workdays Available: Monday, Tuesday, Wednesday, Thursday, Friday
• Shifts Available: Afternoon
• Business Unit: AUS

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Position Type: Full Time

Pay Rate: $15.00 / Hour

Job Schedule:

• Mon: 03:00 PM - 11:00 PM
• Tue: 03:00 PM - 11:00 PM
• Wed: 03:00 PM - 11:00 PM
• Thur: 03:00 PM - 11:00 PM
• Fri: 03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a chemical/petrochemical location.
• Respond to incidents, alarms, spills, and critical situations in a calm, problem-solving manner, following site procedures and promptly reporting observations to appropriate personnel.
• Conduct regular and random unarmed patrols of buildings, access points, production-adjacent areas, parking areas, and the perimeter to help to deter unauthorized activity and identify unusual conditions.
• Monitor access control points, verify credentials as directed, document visitor and contractor activity, and help maintain accurate daily activity reports.
• Observe and report potential hazards, damaged equipment, unsecured areas, or policy violations to site contacts and Allied Universal leadership.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortability using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1677468