Security Officer Full Time Customer Service

Allied Universal; Wichita (KS); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Retirement plan

Medical insurance

Dental & Vision

Basic life & AD&D

Disability insurance

Perks Program

Job summary

Allied Universal in Wichita, KS is hiring a Security Officer – Customer Service to protect clients and assets while delivering friendly, professional service. You will patrol assigned areas, monitor access points, respond to incidents, and document observations to keep sites secure and welcoming.

Candidates should have a high school diploma, be 18+ (21+ for armed roles), and pass background and drug screening.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Comfortable using a computer or tablet.

Responsibilities

• Provide customer service to clients by carrying out security procedures and policies.
• Respond to incidents and service requests in a calm, professional manner.
• Conduct regular patrols of facilities and monitor access points.
• Document observations and incidents accurately and promptly for site leadership.

Skills

Customer service

Computer literacy

Communication skills

Education

High school diploma

Tools

Computer/tablet experience

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Customer Service in Wichita, KS, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic technology, media, and telecommunications location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment. You will communicate professionally with employees and visitors, respond to security-related concerns, and use computer or tablet systems as needed. Bring your customer service focus to a team that is agile, reliable, innovative, caring, and committed to integrity.

Position Type: Full Time

Pay Rate: $19.75 / Hour

Job Schedule:

• Mon: 06:00 AM - 02:00 PM
• Tue: 06:00 AM - 02:00 PM
• Sat: 06:00 AM - 02:00 PM
• Sun: 06:00 AM - 02:00 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Respond to incidents, service requests, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random patrols of telecommunications and technology facilities, offices, equipment areas, and surrounding perimeter to help deter unauthorized activity.
• Monitor access points, visitor activity, and alarm or surveillance systems in accordance with site-specific procedures.
• Document observations, incidents, and required activities accurately and promptly, communicating relevant information to site contacts and Allied Universal leadership.

Minimum Requirements:

• Comfortable using a computer or tablet preferred.
• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.