Security Officer Full Time Communications Dispatcher

Allied Universal; Torrance (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Smart Tools access

Career growth

Retirement and health benefits

Exclusive Perks program

Job summary

Allied Universal, Torrance, CA, is seeking a Security Officer Full Time Communications Dispatcher. You will support security operations at a chemical/petrochemical site, coordinating communications and responding to routine requests.

This full-time role involves monitoring alarms, maintaining dispatch logs, and delivering professional customer service while following site procedures. Competitive hourly pay is offered with growth opportunities.

Qualifications

• Provide customer service while following site procedures.
• Coordinate alarms and access point procedures per site rules.
• Respond to incidents calmly and report accurately to site leadership.
• Maintain dispatch logs and protect confidential information.
• Conduct patrols and report hazards or irregularities.

Responsibilities

• Provide customer service to clients by following site procedures and access-control requirements.
• Monitor alarms, access points, field personnel, and emergency notification systems; document and dispatch responses.
• Respond to incidents and emergencies with calm, clear communication and escalate as directed.
• Maintain accurate dispatch logs, incident reports, and visitor/contractor information.
• Regularly patrol assigned areas and report any hazards or anomalies.

Skills

Customer service

Access control

Communication coordination

Problem solving

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Communications Dispatcher in Torrance, CA, you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical, and more. As a Dispatch Security Professional at a chemical and petrochemical location, you will support security-related operations by coordinating communications, monitoring activity, managing access information, and responding to routine requests. You will provide exceptional customer service while helping to maintain an organized environment. Join Allied Universal, where an agile, reliable, innovative team and caring culture put people first, deliver through teamwork, and act with integrity.

Position Type: Full Time

Pay Rate: $20.34 / Hour

Job Schedule:

• Mon 02:00 PM - 10:30 PM
• Tue 10:00 PM - 06:30 AM
• Wed 10:00 PM - 06:30 AM
• Sat 06:00 AM - 02:30 PM
• Sun 06:00 AM - 02:30 PM

What You'll Do:

• Provide customer service to clients by carrying out site-specific procedures, access-control requirements, and emergency response activities appropriate for a chemical and petrochemical location.
• Monitor and coordinate communications from alarms, access points, field personnel, and emergency notification systems; document and dispatch responses in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating notifications to appropriate site personnel and emergency responders as directed.
• Maintain accurate dispatch logs, incident reports, visitor and contractor information, and other required records while protecting confidential operational information.
• Conduct regular and random patrols around assigned areas and the perimeter when directed, reporting unusual conditions, hazards, and security-related concerns to site leadership.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Ability to lift up to 20 pounds is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.