Security Officer (Full Time)

Bally's; United States; On-site; USD 20,000 - 29,000; Full time

Job summary

Bally's is seeking a Security team member to participate in all casino security operations, including gaming and non-gaming areas. The role represents the Security Director with guests and staff, guiding teammates to uphold policies and deliver premium service.

Responsibilities span enforcing handbook standards, resolving guest issues with the Security Supervisor, and maintaining strong awareness of casino operations to support a safe and engaging guest experience.

Qualifications

• Experience in guest-facing security roles.
• Ability to enforce company policies with guests and staff.
• Strong awareness of casino operations and safety procedures.

Responsibilities

• Participates in all casino security operations including gaming and non-gaming aspects.
• Represents the Security Director in relations with guests and team members.
• Makes sure team members follow the Team Member Handbook.
• Ensures high standards of guest service at all times.
• Responds to guest issues and coordinates with the Security Supervisor.

Skills

Guest service

Team leadership

Security operations

Policy compliance

Job description

Responsibilities:

• Participates in all casino security operations including gaming and non-gaming aspects.
• Acts as the representative of the Security Director in relations with guests and other team members.
• Motivates, guides, and supports team members in the proper discharge of their duties.
• Ensures all team members adhere to company policies as delineated in the Team Member Handbook.
• Assures highest standards of guest service are met at all times.
• Remains aware of all aspects of casino operations and attentive to any area that might need intervention or assistance.
• In coordination with the Security Supervisor, responds to, and resolves, any guest issues including violations of law or regulation.
• In coordination with the Security Supervisor, responds to, and resolves, any guest issues relating to any failure or any perceived failure to deliver premium customer service.
• In coordination with the Security Supervisor, provides or arranges for assistance to any team member in any department who may need it.
• Remains knowledgeable about all company marketing and promotional efforts and communicates the pertinent information to guests.
• Enthusiastically interacts with guests to enhance their experience.

Salary: $18.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!