Security Officer (Full Time)

Bally's Corporation; Black Hawk (CO); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Competitive Salary with annual performance reviews

Comprehensive health coverage plan

401(K)/ Company Match

Access Perks and Childcare discounts

Employee Discount Meals

Free Bus Passes

Reimbursement of Colorado Gaming License fees

Free Covered Employee Parking

Job summary

A premier casino-entertainment company in Black Hawk, Colorado, is seeking a Casino Security Representative to oversee casino security operations and support team members. The ideal candidate will ensure high guest service standards and effectively address any issues. Requirements include a high school diploma and the ability to obtain a Colorado support license. This position offers a competitive salary and benefits, including comprehensive health coverage and an employee discount program.

Qualifications

• Must gain a Colorado Division of Gaming support license.
• Strong communication skills are essential for this role.
• Availability for various shifts including weekends and holidays.

Responsibilities

• Participate in all casino security operations.
• Act as the representative of the Security Director.
• Motivate and support team members in their duties.
• Ensure all team members adhere to company policies.
• Maintain high standards of guest service.
• Respond to and resolve guest issues in coordination with supervisors.
• Interact enthusiastically with guests to enhance their experience.

Skills

Ability to obtain a Colorado Division of Gaming support license

Ability to interpret a variety of instructions

Clear and effective communication with employees and guests

Flexibility to work all shifts, including weekends and holidays

Education

High School (required)

Job description

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

Responsibilities

• Participates in all casino security operations including gaming and non-gaming aspects.
• Acts as the representative of the Security Director in relations with guests and other team members.
• Motivates, guides, and supports team members in the proper discharge of their duties.
• Ensures all team members adhere to company policies as delineated in the Team Member Handbook.
• Assures highest standards of guest service are met at all times.
• Remains aware of all aspects of casino operations and attentive to any area that might need intervention or assistance.
• In coordination with the Security Supervisor, responds to and resolves any guest issues including violations of law or regulation.
• In coordination with the Security Supervisor, responds to and resolves any guest issues relating to any failure or any perceived failure to deliver premium customer service.
• In coordination with the Security Supervisor, provides or arranges for assistance to any team member in any department who may need it.
• Remains knowledgeable about all company marketing and promotional efforts and communicates the pertinent information to guests.
• Enthusiastically interacts with guests to enhance their experience.

Qualifications

• Ability to obtain a Colorado Division of Gaming support license.
• Ability to interpret a variety of instructions.
• Must be able to communicate clearly and effectively with all employees and guests.
• Able to work all shifts to include weekends and holidays and also work 6‑day work weeks when required.

What's in it for you

• Competitive Salary with annual performance reviews.
• Comprehensive health coverage plan that includes medical, dental, and vision.
• 401(K)/ Company Match.
• Access Perks and Childcare discounts.
• Employee Discount Meals.
• Free Bus Passes.
• Reimbursement of Colorado Gaming License fees.
• Free Covered Employee Parking.

Salary: $18.00

Education: High School (required)

Licenses & Certifications: CO Support License (required)

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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