Security Officer (Full Time)

Bally's Corporation; Colorado; On-site; USD 42,000 - 64,000; Full time

Job summary

Bally's Corporation is seeking a security-focused team member to participate in all casino security operations and maintain high standards of guest service.

You will act as the Security Director's representative with guests and staff, motivate teammates, and ensure policy adherence while promptly addressing incidents in coordination with the Security Supervisor.

Qualifications

• High school diploma or better is required.
• CO Security License is required.
• Experience in casino security or guest-facing roles is preferred.

Responsibilities

• Participates in all casino security operations including gaming and non-gaming aspects.
• Represents the Security Director in relations with guests and team members.
• Motivates, guides, and supports team members in the proper discharge of their duties.
• Ensures all team members adhere to the Team Member Handbook.
• Responds to and resolves guest issues in coordination with the Security Supervisor.
• Interacts with guests to enhance their experience.

Skills

Guest service

Team leadership

Policy compliance

Problem solving

Education

High School or equivalent

CO Security License

Job description

• Participates in all casino security operations including gaming and non-gaming aspects.
• Acts as the representative of the Security Director in relations with guests and other team members.
• Motivates, guides, and supports team members in the proper discharge of their duties.
• Ensures all team members adhere to company policies as delineated in the Team Member Handbook.
• Assures highest standards of guest service are met at all times.
• Remains aware of all aspects of casino operations and attentive to any area that might need intervention or assistance.
• In coordination with the Security Supervisor, responds to, and resolves, any guest issues including violations of law or regulation.
• In coordination with the Security Supervisor, responds to, and resolves, any guest issues relating to any failure or any perceived failure to deliver premium customer service.
• In coordination with the Security Supervisor, provides or arranges for assistance to any team member in any department who may need it.
• Remains knowledgeable about all company marketing and promotional efforts and communicates the pertinent information to guests.
• Enthusiastically interacts with guests to enhance their experience.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Qualifications

Education

Required

High School or better.

Licenses & Certifications

Required

CO Support License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.