Security Officer - Full Time

Prosegur Security USA, Inc; Fremont, Northern (CA, KY); On-site; USD 32,000 - 39,000; Full time

Job summary

Prosegur Security USA, Inc in Fremont, CA seeks a hybrid Patrol / Control Desk Officer to patrol sites and manage the campus CCTV, access control, and alarms. The role splits time between physical security rounds and monitoring the Control Desk.

The position runs Sunday through Thursday, 3pm to 11pm, with a focus on responding to incidents, dispatching officers, and providing professional service to staff and visitors.

Qualifications

• Experience in corporate security or campus security operations.
• Availability for evening shift schedule.
• Ability to write incident reports.

Responsibilities

• Monitor CCTV and alarms at the Control Desk.
• Process access permissions and badges.
• Dispatch patrols and communicate with posts.
• Conduct interior and exterior security patrols.
• Escalate incidents and generate reports.
• Provide professional customer service to staff and visitors.

Skills

CCTV monitoring

Access control systems

Emergency dispatch

Security patrols

Incident reporting

Customer service

Lenel 9000

CCTV systems

Alarm panels

Tools

Lenel 9000

CCTV systems

Alarm panels

Job description

Patrol / Control Desk Officer – Fremont Full-Time | $24.69/hour

Job Overview

Prosegur Security is hiring a hybrid Patrol / Control Desk Officer for a premier corporate campus in Fremont, CA. This dual-function role splits time between active physical foot patrols and managing the campus Control Desk—monitoring CCTV, managing automated alarms, handling post dispatching, and controlling access systems.

Shift Schedule: Sunday – Thursday (3pm-11pm)

Key Responsibilities & Operational Duties:

• Control Desk Operations: Monitor multi-screen CCTV camera systems, respond to alarm panels, and operate the Lenel 9000 access control system in real time.
• Access & Badge Management: Process access permissions, manage badge activity, and process electronic access requests.
• Dispatch & Communications: Answer incoming calls from interior guard posts, site employees, and clients; dispatch patrol officers and field personnel accordingly.
• Active Physical Patrols: Conduct thorough interior and exterior foot patrols across campus facilities to identify safety hazards, security breaches, and policy violations.
• Incident Escalation & Reporting: Initiate formal emergency escalation procedures, notify site leadership during critical events, and generate detailed electronic incident reports.
• Customer Service: Maintain a professional, approachable demeanor while enforcing site security rules and assisting visitors and staff