Security Officer (FT, Nights - Norwalk)

Northwell Health; Norwalk (CT); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical, Dental and Vision Coverage

Health Savings Account

401(k) Retirement Plan

Life and AD&D insurance

Job summary

Northwell Health in Norwalk is seeking a Security Officer for a full-time overnight shift (Mon-Fri, 10:00pm-6:00am) to support daily hospital operations, respond to Code/Alerts, and maintain a safe environment.

The Norwalk Hospital Security Officer conducts rounds, deters crime, handles incidents, and coordinates with law enforcement. The role requires handling aggressive individuals, morgue duties, and safety searches while upholding Northwell Health values.

Qualifications

• State of CT Security Officer license preferred.
• Preferred training/certifications in related fields (OC Spray, Baton, Taser, Handcuff, tactical driving).
• Preferred certifications with safety/security orgs (OSHA, NFPA, FEMA, IAHSS, IFPO, ASIS).

Responsibilities

• Deter crime, maintain order, and ensure courteous customer service with patients and visitors.
• Detect suspicious activity; conduct rounds and patrols to assess safety of property.
• Respond to incidents and service requests; assist with morgue admissions and releases, door unlocking, and escorting law enforcement.
• Respond to emergency codes/alerts and provide needed support.
• Investigate property loss, damage, injuries or assaults involving patients, staff, and visitors.
• Interact with law enforcement; operate cameras and radios as part of duties.
• Perform morgue-related duties and oversee high-risk patients; conduct safety searches and apply restraints when needed.
• Communicate patient condition changes to Nursing/Clinical staff; support compliance and company values.

Skills

Security awareness

Patrol procedures

Crisis management

Customer service

Education

State of CT Security Officer license

Tools

Cameras

Radios

Job description

Description

Full-Time: Overnight shift - Monday-Friday 10:00pm-6:00am.

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees —including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

Summary:

The Norwalk Hospital Security Officer performs vital daily tasks supporting daily hospital operations by responding to Code/Alerts, dealing with aggressive/violent patients, visitors, staff and others, maintaining a safe and secure environment, and reporting any hazards and vulnerabilities identified through proactive and routine patrolling of the facility interior and exterior.

Responsibilities:

1. Deter crime, provide order, and controlpatient and visitor behavior that is deemed unacceptable, while maintaining the highest standard of customer service.
2. Detect suspicious activity and watches for criminal acts and/or hospital policy infractions. Assesses the safety and security of hospital property through routine designated rounds and random patrols as required.
3. Respond to all incidents or service requests as dispatched, and provide assistance and support as needed. Incidents include, but are not limited to, patient valuable inventory, morgue admissions and releases, door unlocking and facility lock-up, escorting Law Enforcement and conducting patient watches, and meal break coverage for fellow Officers.
4. Respond to all emergency Code and Alerts, and provide assistance and support as needed.
5. Investigates lost, stolen, or damaged property.
6. Investigates injuries, assaults, and other incidents with patients, staff, & visitors.
7. Interacts with and provides information to various law enforcement agencies.
8. Operates specialized equipment (cameras, radios, etc...) through routine performance of duties.
9. Morgue services (including admits and releases).
10. Oversees patients considered high risk. Performs Safety Searches of patients and their property for injurious items.Applies restraints, monitors and documents combative patients safety while in restraints.
11. Performs range-of-motion checks on restrained patients. Communicates to Nursing/Clinical staff changes in patients condition.
12. Fulfills all compliance responsibilities related to the position.
13. Maintains and Models Nuvance Health Values.
14. Demonstrates regular, reliable and predictable attendance.
15. Performs other duties as required.

Education Skills Experience:

• State of CT Security Officer license preferred.
• Preferred training/certification in related fields such as OC Spray, Baton, Taser, Handcuff, tactical driving, etc.
• Preferred training/certifications with Safety/Security related organizations including OSHA, NFPA, FEMA, IAHSS, IFPO, ASIS, etc.

Working Conditions:

• Manual: significant manual skills/motor coord & finger dexterity
• Occupational: Significant occupational risk
• Physical Effort: Very Heavy effort. May exert up to 50 lbs. force
• Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.

Company: Norwalk Hospital Association

Org Unit: 452

Department: Security

Exempt: No

Salary Range: $18.13 - $34.50 Hourly

“Available benefits include: Paid Time Off (PTO); Medical, Dental and Vision Coverage; Health and Dependent Care Flexible Spending Accounts; Health Savings Account; 401(k) Retirement Plan; Basic Life and AD&D insurance; Wellness Programs; Employee Assistance Program; and Team Member Discounts. Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.”

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent’s sexual or other reproductive health decisions, or other characteristics protected by applicable law.