Security Officer Front Desk Reception

Allied Universal; Charleston (WV); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Plan

Perks Program

Job summary

Allied Universal is seeking a Security Officer Front Desk Reception in Charleston, WV to welcome visitors, verify identifications, issue visitor credentials, and manage access control while monitoring alarm panels and maintaining a professional, secure environment at a financial institution.

This full-time position offers a competitive pay rate of 16.56 USD per hour, a rotating schedule with day and overnight shifts, and opportunities for training, career growth, and benefits as part of Allied

Qualifications

• Background check required by federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Drug screen required to extent permitted by law.

Responsibilities

• Provide exceptional customer service to employees, visitors, and clients at a financial institution by carrying out site-specific security-related procedures, policies, and emergency response activities.
• Serve as a professional front-desk presence by greeting visitors, verifying identification and appointments, issuing visitor credentials, and directing guests according to site procedures.
• Monitor access to the facility, maintain visitor and incident logs, and report unauthorized access attempts or unusual activity to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.
• Answer incoming calls, receive deliveries, and provide general lobby support while helping to maintain a welcoming and controlled entry environment.

Skills

Customer service

Alarm panel

Computer/tablet

Access control

Badge credentials

Education

High school diploma or equivalent

Job description

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description As a Security Officer Front Desk Reception in Charleston, WV, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution, you will welcome visitors, manage access control and badge processes, monitor alarm panels, and support a professional, secure environment. You will use computer or tablet systems, communicate clearly with employees and guests, and provide exceptional customer service. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time Pay Rate: $16.56 / Hour Job Schedule DayTimeMon11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat07:00 PM - 07:00 AMSun07:00 PM - 07:00 AM

• Provide exceptional customer service to employees, visitors, and/or clients at a financial institution by carrying out site-specific security-related procedures, policies, and emergency response activities.
• Serve as a professional front-desk presence by greeting visitors, verifying identification and appointments, issuing visitor credentials, and directing guests according to site procedures.
• Monitor access to the facility, maintain visitor and incident logs, and report unauthorized access attempts or unusual activity to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.
• Answer incoming calls, receive deliveries, and provide general lobby support while helping to maintain a welcoming and controlled entry environment.

• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.