Security Officer Front Desk Operations

Allied Universal; City of Rochester (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Retirement Savings Plan

Perks Program

Job summary

Allied Universal Rochester is seeking a Part-Time Security Officer at a front desk role. You will greet tenants and visitors, support access control, and maintain a professional lobby environment.

The position offers flexible scheduling and opportunities to work across multiple sites. You will respond calmly to incidents, conduct ID verification, and help manage visitor records while delivering strong customer service.

Qualifications

• Be 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check required by law.
• Criminal history considered in accordance with applicable laws.

Responsibilities

• Provide customer service to tenants, visitors, and vendors at the front desk.
• Welcome visitors, verify IDs, issue visitor credentials, and maintain records.
• Monitor access points, answer calls, and direct guests or deliveries.
• Respond calmly to incidents and alarms following emergency procedures.
• Report unusual conditions or security concerns to leadership/site management.

Skills

Front desk customer service

Access control

Visitor management

Communication

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Part Time Front Desk Operations in Rochester, NY, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Professional with Allied Universal, you will be the welcoming presence at a commercial property, supporting access control, visitor management, and clear communication with tenants and guests. You will help maintain a professional, orderly environment while delivering exceptional customer service. Join a caring, agile team that puts people first, works together, and acts with integrity.

Position Type: Part Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTimeThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and/or vendors by following site-specific procedures and supporting security-related activities at the front desk.
• Welcome visitors, verify identification and authorization as required, issue visitor credentials, and maintain accurate visitor records.
• Monitor access points, receive incoming calls, and direct guests, deliveries, and/or inquiries to the appropriate location or contact.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Maintain awareness of front-desk activity and report unusual conditions, policy violations, and security-related concerns to Allied Universal leadership and/or site management.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.