Security Officer Front Desk - Museum

Alliedbarton Security Services; New York (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Smart tools access

Career growth

Health benefits

Perks program discounts

Job summary

Allied Universal is hiring a Security Officer Front Desk Visitor Processing in New York, NY. You will greet visitors, manage access control, issue badges, and maintain entry logs while delivering exceptional customer service.

The role emphasizes security procedures, incident response, and a courteous, professional presence in an educational setting.

Qualifications

• Minimum one year of security-related experience.
• A state or local security license preferred.
• Ability to verify identification and manage visitor credentials.
• Must be 18+ (21+ for armed roles) and pass background checks.

Responsibilities

• Provide customer service to students, faculty, staff, visitors and guests at the front desk.
• Staff the front desk, greet visitors, verify IDs, and issue visitor credentials.
• Monitor access to the facility and maintain entry records.
• Respond calmly to incidents and coordinate with appropriate personnel.
• Assist with directing guests and maintaining a welcoming lobby area.

Skills

Customer service

Access control

Communication skills

Security procedures

Observation skills

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Front Desk Visitor Processing in New York, NY, you will serve and safeguard clients in a range of industries such as Education, and more. As a Front Desk Security Professional in an educational setting, you will welcome visitors, manage access control and badge processes, monitor entry activity, and provide exceptional customer service and communication. Your professional presence will help support a secure, welcoming environment for students, faculty, staff, and guests. Join Allied Universal, where an agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

DayTimeTue10:30 AM - 05:00 PMWed10:30 AM - 06:00 PMThur10:30 AM - 05:00 PMFri10:30 AM - 08:00 PMSat10:30 AM - 05:00 PM

What You'll Do:

• Provide customer service to students, faculty, staff, visitors, and guests by carrying out site-specific security-related procedures, access-control policies, and emergency response activities as appropriate.
• Staff the front desk and greet visitors professionally, verify identification and visitor authorization, issue visitor credentials, and maintain accurate entry records.
• Monitor access to the educational location, observe lobby activity and incoming communications, and report unusual or unauthorized activity according to site procedures.
• Respond to incidents, visitor concerns, and critical situations in a calm, courteous, problem-solving manner, contacting appropriate personnel and/or emergency responders when needed.
• Assist with directing guests, answering general questions, and supporting a welcoming, orderly environment at the front desk.

Minimum Requirements:

• Possess at least one year of security-related experience.
• A state, county, or city-issued security license is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.