Security Officer Front Desk - Museum

Allied Universal; New York (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits

Perks Program

Job summary

Allied Universal is seeking a Front Desk Visitor Processing Security Officer in New York, NY. You will welcome visitors, manage access control and badge processes, monitor entry activity, and provide exceptional customer service at the campus front desk.

The role requires at least one year of security experience, with a high school diploma or equivalent. You will be part of a diligent team committed to safety and service, with a focus on calm, professional responses to incidents and guest

Qualifications

• Minimum of 1 year of security-related experience.
• State/city-issued security license preferred.
• Access control and badge experience preferred.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• Background check and drug screening required where permitted by law.

Responsibilities

• Provide customer service to students, faculty, staff, visitors and guests following site-specific security procedures.
• Staff the front desk, greet visitors, verify ID and visitor authorization, issue credentials and maintain entry records.
• Monitor access to the location, observe lobby activity and report unusual or unauthorized activity.
• Respond calmly to incidents and escalate to appropriate personnel or responders as needed.
• Assist in directing guests and maintaining a welcoming, orderly front desk environment.

Skills

Customer service

Access control

Badge management

Communication

Security license

Education

High School Diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Visitor Processing in New York, NY, you will serve and safeguard clients in a range of industries such as Education, and more. As a Front Desk Security Professional in an educational setting, you will welcome visitors, manage access control and badge processes, monitor entry activity, and provide exceptional customer service and communication. Your professional presence will help support a secure, welcoming environment for students, faculty, staff, and guests. Join Allied Universal, where an agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

• Tue: 10:30 AM - 05:00 PM
• Wed: 10:30 AM - 06:00 PM
• Thur: 10:30 AM - 05:00 PM
• Fri: 10:30 AM - 08:00 PM
• Sat: 10:30 AM - 05:00 PM

What You'll Do:

• Provide customer service to students, faculty, staff, visitors, and guests by carrying out site-specific security-related procedures, access-control policies, and emergency response activities as appropriate.
• Staff the front desk and greet visitors professionally, verify identification and visitor authorization, issue visitor credentials, and maintain accurate entry records.
• Monitor access to the educational location, observe lobby activity and incoming communications, and report unusual or unauthorized activity according to site procedures.
• Respond to incidents, visitor concerns, and critical situations in a calm, courteous, problem-solving manner, contacting appropriate personnel and/or emergency responders when needed.
• Assist with directing guests, answering general questions, and supporting a welcoming, orderly environment at the front desk.

Minimum Requirements:

• Possess at least one year of security-related experience.
• A state, county, or city-issued security license is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.