Security Officer Front Desk Administration

Allied Universal; Detroit (MI); On-site; USD 38,000 - 39,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, Detroit, MI is seeking a Security Officer Front Desk Administration to welcome students, visitors, and staff while controlling access and issuing credentials. You will maintain a professional presence and handle security-related concerns with strong customer service.

The role involves monitoring front desk activities, responding to incidents, and providing campus information. Positive attitude and reliable teamwork are essential for this educational setting.

Qualifications

• High school diploma or equivalent.
• Background check required by federal/state/local laws.
• Drug screen required where permitted by law.
• Licensing requirements may be required prior to employment.
• Age minimum: 18+ (unarmed) / 21+ (armed).

Responsibilities

• Provide customer service to students, faculty, staff, visitors, and campus partners at the front desk.
• Greet visitors, verify IDs and appointments, issue visitor credentials, maintain logs.
• Monitor front desk activity and access points; report issues to appropriate personnel.
• Respond to incidents and emergencies calmly following procedures.
• Provide directions and campus information while deter unauthorized access.

Skills

Customer service

Access control

Badge experience

CPR/First Aid

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Administration in Detroit, MI, you will serve and safeguard clients in a range of industries such as Education, and more. As a Front Desk Security Professional in an educational setting, you will welcome students, visitors, and staff while supporting access control and badge procedures. You will maintain a professional presence, respond to security-related concerns, and provide exceptional customer service and communication. Join Allied Universal, where our agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $18.40 / Hour

Job Schedule

• Mon 03:00 PM - 11:00 PM
• Fri 03:00 PM - 11:00 PM
• Sat 03:00 PM - 11:00 PM
• Sun 03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to students, faculty, staff, visitors, and campus partners by carrying out site-specific procedures, access-control practices, and security-related protocols at the front desk.
• Greet visitors professionally, verify identification and appointments as applicable, issue visitor credentials, and maintain visitor logs in accordance with location requirements.
• Monitor front desk activity, alarms, communications, and access points; report unusual activity, maintenance concerns, and security-related issues to appropriate personnel.
• Respond to incidents, requests for assistance, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Provide directions and general campus information while maintaining a professional, welcoming presence that helps to deter unauthorized access.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• CPR and/or First Aid certification is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.