Security Officer Enhanced Part Time Patrol

Allied Universal; Lancaster (Lancaster County); On-site; USD 18,000 - 26,000; Part time

Job summary

Allied Universal is hiring a Security Officer Enhanced Part Time Patrol in Lancaster, PA. This role offers reliable, flexible hours with fixed anchor shifts and opportunities to pick up additional shifts to increase earnings.

The position requires a background in customer service and strong interpersonal skills, and pays $16.00 per hour. Work schedule includes Fri/Sat/Sun shifts with a six-month commitment and potential to scale up toward a full-time schedule up to 40 hours per week.

Qualifications

• Background in customer service is required.
• Strong interpersonal skills and ability to handle inquiries and complaints professionally.

Responsibilities

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Conduct regular and random patrols throughout the retail location, including sales areas, entrances, exits, receiving areas, parking areas, and perimeter locations, as assigned.
• Observe and report suspicious activity, policy violations, hazards, and other security-related concerns to appropriate store personnel and Allied Universal supervision.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Maintain accurate activity logs and incident reports in accordance with site procedures.

Skills

Customer service

Interpersonal skills

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

As a Security Officer Enhanced Part Time Patrol in Lancaster, PA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $16.00 / Hour

Customer Service Experience (B219):

• A background in customer service is required. Candidates should possess strong interpersonal skills, the ability to handle inquiries and complaints professionally, and a commitment to providing excellent service to clients and visitors.

Job Schedule:

• Fri 11:00 AM - 11:00 PM
• Sat 11:00 AM - 05:00 PM
• Sun 11:00 AM - 11:00 PM

How This Role Works:

• Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim‑A‑Shift Program: In addition to your fixed shift, you may pick‑up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part‑time hours this week and full‑time the next. It’s all up to you.

This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to clients, customers, and visitors by carrying out security‑related procedures, site‑specific policies, and, when appropriate, emergency response activities.
• Conduct regular and random patrols throughout the retail location, including sales areas, entrances, exits, receiving areas, parking areas, and perimeter locations, as assigned.
• Observe and report suspicious activity, policy violations, hazards, and other security-related concerns to appropriate store personnel and Allied Universal supervision.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem‑solving manner.
• Maintain accurate activity logs and incident reports in accordance with site procedures.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.