Security Officer - Dispatcher

Allied Universal; Richardson (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career growth

Health and retirement benefits

Exclusive perks

Job summary

Allied Universal in Richardson, TX is seeking a Security Guard Full Time Alarm Signal Dispatcher to protect client sites across industries. You will coordinate communications, monitor alarm activity and access control, and support rapid responses to security incidents at a commercial real estate location.

You will maintain dispatch logs, assist visitors and staff, and provide outstanding customer service while upholding site procedures.

Qualifications

• At least 1 year of security-related experience.
• Comfort using a computer or tablet.
• CPR/First Aid certification preferred.
• Access control/badge experience preferred.
• Alarm panel experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Subject to background check and drug screen as required by law.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and staff by carrying out site-specific procedures, access protocols, and emergency response activities at a commercial real estate location.
• Receive, prioritize, document, and dispatch security-related calls for service, alarms, maintenance concerns, and other incidents to appropriate personnel.
• Monitor communication systems, cameras, access-control alerts, and building-related systems, escalating unusual activity and critical situations according to site procedures.
• Maintain accurate dispatch logs, incident reports, shift activity records, and related documentation in a timely manner.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner while coordinating with on-site personnel and emergency responders as needed.

Skills

Security experience

Customer service

Computer literacy

Communication skills

Education

High school diploma or equivalent

Tools

Alarm panel

Access control/badge

CPR/First Aid certification

Driver's license

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard Full Time Alarm Signal Dispatcher in Richardson, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch professional at a commercial real estate location, you will coordinate communications, monitor alarm activity and access control systems, and support timely responses to security-related incidents. You will maintain clear records, assist visitors and personnel, and provide outstanding customer service while helping to deter incidents. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

• Mon: 10:00 PM - 06:00 AM
• Tue: 10:00 PM - 06:00 AM
• Wed: 10:00 PM - 06:00 AM
• Thur: 10:00 PM - 06:00 AM
• Sun: 10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and staff by carrying out site-specific procedures, access protocols, and emergency response activities at a commercial real estate location.
• Receive, prioritize, document, and dispatch security-related calls for service, alarms, maintenance concerns, and other incidents to appropriate personnel.
• Monitor communication systems, cameras, access-control alerts, and building-related systems, escalating unusual activity and critical situations according to site procedures.
• Maintain accurate dispatch logs, incident reports, shift activity records, and related documentation in a timely manner.
• Respond to incidents and critical situations in a calm, professional, problem‑solving manner while coordinating with on‑site personnel and emergency responders as needed.

Minimum Requirements:

• Possess at least 1 year of security‑related experience.
• Comfort using a computer or tablet is preferred.
• CPR/First Aid certification is preferred.
• Access control/badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.