Security Officer Dispatch Operations

Allied Universal; Rapid City (SD); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Retirement Savings Plan

Perks Program Discounts

Job summary

Allied Universal is hiring a Security Officer Dispatch Operations in Rapid City, SD. This part-time role involves coordinating communications, monitoring activity, documenting incidents, and supporting timely responses to security concerns at a commercial real estate location.

You will use computer or tablet systems to maintain clear information flow and deliver excellent customer service while joining an agile, reliable team that puts people first and acts with integrity.

Qualifications

• Requires high school diploma or equivalent.
• Background investigation will be conducted per laws.
• Drug screen to extent permitted by law; licensing may be required by state/local laws.

Responsibilities

• Provide customer service to tenants, visitors, and staff following site procedures.
• Monitor communications systems and dispatch appropriate personnel per protocols.
• Document incidents and service requests accurately; relay information to site personnel and responders.
• Respond to incidents calmly, coordinating resources and escalating concerns per site procedures.
• Monitor building access, alarms, cameras, and other security systems; report irregularities.

Skills

Customer service

Dispatch communications

Incident documentation

Emergency response coordination

Education

High school diploma or equivalent

Tools

Computer/Tablet

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operations in Rapid City, SD, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Security Professional with Allied Universal at a commercial real estate location, you will coordinate communications, monitor activity, document incidents, and support timely responses to security-related concerns. Using computer or tablet systems, you will help maintain clear information flow while delivering exceptional customer service. Join an agile, reliable, and innovative team that puts people first, works together, and acts with integrity.

Position Type: Part Time

Pay Rate: $22.00 / Hour

Job Schedule:

• Mon 02:30 PM - 06:30 PM
• Tue 02:30 PM - 06:30 PM
• Wed 02:30 PM - 06:30 PM
• Thur 02:30 PM - 06:30 PM
• Fri 02:30 PM - 06:30 PM

What You'll Do:

• Provide customer service to tenants, visitors, and staff by following site-specific procedures and supporting emergency response activities at a commercial real estate location.
• Monitor communications systems, receive calls for service, and dispatch appropriate personnel in accordance with established protocols.
• Document incidents, service requests, and critical situations accurately; communicate relevant information to site personnel and emergency responders as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating resources and escalating concerns according to site procedures.
• Monitor building access, alarms, cameras, and other security-related systems, reporting irregularities and supporting a professional environment.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.