Security Officer Dispatch Coordinator

Allied Universal; Irvine (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Dispatch Coordinator in Irvine, CA to serve residents, visitors, and staff at a residential community. You will coordinate communications, monitor access, and respond to incidents with professionalism and reliability.

This full-time role offers steady day-time shifts, opportunities to work with advanced security technology, and a supportive team that values safety and service.

Qualifications

• At least 6 months of security-related experience.
• CPR and First Aid certification preferred.
• Access control and badge experience preferred.
• Comfort using a computer or tablet preferred.
• Customer service experience preferred.
• Age 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check and drug screening as required by law.

Responsibilities

• Provide customer service to residents, visitors, vendors, and staff by following site procedures and access-control protocols.
• Monitor alarms, cameras, access-control systems, and communications equipment; dispatch appropriate personnel.
• Document incidents and requests in logs and reports; inform site management and responders.
• Respond calmly to incidents and coordinate with emergency responders and site personnel.
• Conduct regular and random patrols of buildings, parking areas, and common spaces.

Skills

Security experience

CPR/First Aid

Access control

Customer service

Computer literacy

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Coordinator in Irvine, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will coordinate communications, monitor access activity, and support response to security-related incidents. You will maintain clear records, assist residents, visitors, and staff with professionalism, and help create a welcoming environment. Join Allied Universal, where our agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule

DayTimeWed09:00 AM - 07:30 PMThur09:00 AM - 07:30 PMFri09:00 AM - 07:30 PMSat09:00 AM - 07:30 PM

What You'll Do

• Provide customer service to residents, visitors, vendors, and/or staff by carrying out site-specific procedures, access-control protocols, and emergency response activities at a residential community.
• Monitor alarms, cameras, access-control systems, and communications equipment; receive calls for service and dispatch appropriate personnel in accordance with established procedures.
• Document incidents, maintenance concerns, resident requests, and other security-related activities accurately in logs and reports; communicate pertinent information to site management and/or responding personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with emergency responders and site personnel as appropriate.
• Conduct regular and random patrols of residential buildings, parking areas, common spaces, and perimeter areas to help identify and report unusual activity, hazards, and property concerns.

Minimum Requirements

• Have at least 6 months of security-related experience.
• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.