Security Officer - Dispatch Coordination

Allied Universal; Tempe (AZ); On-site; USD 49,000 - 54,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement savings plan

Medical, dental, vision insurance

Disability insurance

Exclusive Perks program

Job summary

Allied Universal in Tempe, AZ is seeking a Security Officer – Dispatch Coordination to monitor alarms, coordinate responses, and provide frontline customer service at a financial institution location.

You will maintain dispatch logs, monitor access and cameras, and support incident response while upholding the company’s safety culture and integrity. This full-time daytime role offers competitive pay and growth opportunities.

Qualifications

• Minimum of 1 year in security-related work.
• Access control and badge handling experience preferred.
• Customer service experience preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience preferred.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a financial institution by carrying out site-specific procedures and access-control protocols.
• Monitor calls, alarms, and communications; dispatch personnel and coordinate incident responses in a calm, solution-focused manner.
• Maintain dispatch logs, incident reports, and visitor information per site procedures.
• Monitor cameras and access-control activity; report unusual activity to appropriate staff.
• Conduct regular and random patrols to deter unauthorized activity and identify security concerns.

Skills

Security experience

Access control

Customer service

Computer skills

Alarm panel experience

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Dispatch Coordination in Tempe, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer at a financial institution location, you will coordinate communications, monitor alarms and access activity, and support timely responses to security-related situations. You will maintain a professional presence, provide exceptional customer service, and help deter incidents through clear communication and accurate reporting. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity come first.

Position Type: Full Time

Pay Rate: $23.50 / Hour

Job Schedule: DayTimeMon05:00 AM - 01:30 PMTue05:00 AM - 01:30 PMWed05:00 AM - 01:30 PMThur05:00 AM - 01:30 PMFri05:00 AM - 01:30 PM

What You’ll Do

• Provide customer service to employees, visitors, and vendors at a financial institution by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
• Monitor incoming calls, alarms, and communications systems; dispatch personnel and coordinate responses to incidents, service requests, and critical situations in a calm, problem-solving manner.
• Maintain accurate dispatch logs, incident reports, visitor information, and other required records in accordance with site procedures.
• Monitor cameras, access-control activity, and other security-related systems; promptly communicate unusual activity or system issues to appropriate personnel.
• Conduct regular and random patrols around the business and perimeter, as assigned, to help to deter unauthorized activity and identify security-related concerns.

Minimum Requirements

• Have at least 1 year of security-related experience.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.