Security Officer - Emergency Dispatch

Allied Universal; Chandler (AZ); On-site; USD 44,000 - 59,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Perks Program

Job summary

Allied Universal is hiring a Security Officer - Emergency Dispatch in Chandler, AZ. This full-time, driving position involves coordinating security communications, monitoring systems, dispatching personnel, and maintaining logs. A valid driver’s license is required; a guard card is preferred.

The role includes responding to incidents, providing customer service, and supporting patrols at an aerospace/defense site with comprehensive benefits and growth opportunities.

Qualifications

• Minimum 2 years of security-related experience.
• Be at least 21 years of age.
• A valid driver's license is required in the state where the job is located.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• Background check and drug screen as conditions of employment.

Responsibilities

• Provide customer service to personnel, visitors, and contractors by following site-specific security procedures and access-control policies.
• Monitor and coordinate incoming calls, radio traffic, alarms, and service requests from a centralized dispatch function; document activity and relay information to appropriate personnel.
• Dispatch security personnel and resources to routine requests, incidents, and critical situations with clear communication records.
• Respond calmly to incidents and critical situations, escalating notifications as needed.
• Maintain dispatch logs, incident reports, and key control records, and support patrol activity.

Skills

Customer service

Communication

Attention to detail

Valid driver's license

Education

High school diploma or equivalent

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Emergency Dispatch in Chandler, AZ, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As a Dispatch Officer supporting a dynamic aerospace and defense location, you will coordinate security-related communications, monitor systems, dispatch personnel, maintain detailed activity logs, and provide professional customer service. Your awareness and clear communication will help support a secure environment and timely response to incidents. This is a driving position requiring a valid driver's license. Join Allied Universal's agile, reliable team, where caring, innovation, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $24.80 / Hour

Job Schedule:

• Mon: 02:00 PM - 10:00 PM
• Tue: 02:00 PM - 10:00 PM
• Fri: 01:00 PM - 09:00 PM
• Sat: 01:30 PM - 09:30 PM
• Sun: 01:30 PM - 09:30 PM

What You'll Do:

• Provide customer service to personnel, visitors, and authorized contractors by carrying out site-specific security-related procedures, access-control policies, and emergency response activities at an aerospace and defense location.
• Monitor and coordinate incoming calls, radio traffic, alarms, and service requests from a centralized dispatch function; document activity and relay information to appropriate personnel.
• Dispatch security-related personnel and resources to routine requests, incidents, and critical situations while maintaining clear, accurate communication records.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating notifications according to site-specific procedures.
• Maintain dispatch logs, incident reports, key control records, and other required documentation while supporting regular and random patrol activity around the facility and perimeter.

Minimum Requirements:

• Possess at least 2 years of security-related experience.
• Be at least 21 years of age.
• A valid driver's license is required in the state where the job is located.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.