Security Officer - Day Shift, Guest Safety & Service

MGM Resorts; United States; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Wellness incentive programs to help你

Access to company hotel, food and bev,

Free meals in our employee dining room

Health & compensation protection

Professional and personal development

Job summary

MGM Resorts Biloxi is seeking a Day Shift Security Officer to help keep our property safe and welcoming. You will perform proactive patrols, monitor surveillance, and assist guests and team members with professionalism.

The position is full-time, 40 hours weekly, 7:15am–3:15pm, with flexibility for varied shifts, weekends and holidays. You will be trained in emergency response and report writing.

Qualifications

• 1+ years of customer service experience.
• Holds a high school diploma, GED, or equivalent.
• Driver's license required.

Responsibilities

• Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle
• Monitor alarm system and surveillance cameras
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees
• Act as a first responder in emergency situations
• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures
• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment

Skills

Customer service

Driver's license

Team player

Education

High school diploma, GED, or equivalent

Job description

MGM Resorts Biloxi is seeking a Day Shift Security Officer to help keep our property safe and welcoming. You will perform proactive patrols, monitor surveillance, and assist guests and team members with professionalism.

The position is full-time, 40 hours weekly, 7:15am–3:15pm, with flexibility for varied shifts, weekends and holidays. You will be trained in emergency response and report writing.