Security Officer Customer Service Patrol

Allied Universal; Springfield (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Customer Service Patrol in Springfield, TN. You will conduct patrols, deter incidents, and communicate professionally with employees and visitors at a manufacturing/industrial location.

The role emphasizes customer service experience, adherence to site-specific policies, and a commitment to a caring culture and teamwork. Day-time schedule with full-time hours is typical.

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to personnel, visitors, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and notifying appropriate site contacts.
• Conduct regular and random patrols throughout manufacturing, warehouse, shipping and receiving, parking, and perimeter areas to help deter unauthorized activity.
• Monitor access points and verify authorization for employees, contractors, visitors, and deliveries in accordance with site-specific procedures.
• Report maintenance concerns, unusual conditions, and policy violations observed during patrols to appropriate personnel.

Skills

Customer service

18+ age requirement

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Patrol in Springfield, TN, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as an Unarmed Patrol Officer at a manufacturing and industrial location. You will conduct routine patrols, maintain a visible presence to help deter incidents, monitor assigned areas, and communicate professionally with employees and visitors. Bring your customer service experience to a team that is agile, reliable, innovative, and committed to a caring culture, teamwork, and integrity.

Position Type

Full Time

Pay Rate

$18.93 / Hour

Job Schedule

DayTimeMon01:00 PM - 09:00 PMTue01:00 PM - 09:00 PMWed01:00 PM - 09:00 PMThur01:00 PM - 09:00 PMFri01:00 PM - 09:00 PM

What You'll Do

• Provide customer service to personnel, visitors, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and notifying appropriate site contacts.
• Conduct regular and random patrols throughout manufacturing, warehouse, shipping and receiving, parking, and perimeter areas to help to deter unauthorized activity.
• Monitor access points and verify authorization for employees, contractors, visitors, and deliveries in accordance with site-specific procedures.
• Report maintenance concerns, unusual conditions, and policy violations observed during patrols to appropriate personnel.

Minimum Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1706691