Security Officer Customer Service Patrol

Allied Universal; Sedalia (MO); On-site; USD 22,000 - 23,000; Full time

Job summary

Allied Universal in Sedalia, MO is seeking a Security Officer Customer Service Patrol to serve and safeguard clients while delivering outstanding customer service. The role requires patrolling manufacturing and industrial locations, monitoring access, and using a tablet to log activities.

Responsibilities include responding to incidents calmly, following site procedures, and reporting security concerns. This is a full-time, unarmed position with a pay rate of $16.50 per hour.

Qualifications

• Customer service experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random patrols of manufacturing and industrial facilities, production areas, parking areas, access points, and perimeter locations to help deter unauthorized activity and identify unusual conditions.
• Monitor access to the location, verify visitor and contractor credentials as directed, and maintain accurate logs and documentation.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to site contacts and/or emergency services as appropriate.
• Report maintenance, fire prevention, and other security-related concerns observed during patrols in accordance with site procedures.

Skills

Customer service

Computer usage

Age requirement 18+

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in Sedalia, MO, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As an Unarmed Patrol Officer at a manufacturing and industrial location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees and visitors. You will provide outstanding customer service, communicate clearly, and use computer or tablet technology as needed. Join Allied Universal to deliver reliable service through teamwork, integrity, innovation, and a people-first culture.

Position Type: Full Time

Pay Rate: $16.50 / Hour

Job Schedule:

• Mon 02:00 PM - 10:00 PM
• Tue 02:00 PM - 10:00 PM
• Fri 02:00 PM - 10:00 PM
• Sat 02:00 PM - 10:00 PM
• Sun 02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to clients, employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random patrols of manufacturing and industrial facilities, production areas, parking areas, access points, and perimeter locations to help deter unauthorized activity and identify unusual conditions.
• Monitor access to the location, verify visitor and contractor credentials as directed, and maintain accurate logs and documentation.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to site contacts and/or emergency services as appropriate.
• Report maintenance, fire prevention, and other security-related concerns observed during patrols in accordance with site procedures.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.