Security Officer Customer Service Patrol

Allied Universal; Gulfport (MS); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Customer Service Patrol in Gulfport, MS. You will patrol a retail location, assist customers and staff, and deter security incidents while maintaining a visible presence.

The role is full-time with day-evening shifts, and pays $14.00 per hour. Candidates must meet age, education, and background screening requirements and may need a state license. Allied Universal emphasizes safety and customer service.

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, shoppers, and store associates by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, suspicious activity, and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail location, including sales floors, entrances, parking areas, loading areas, and perimeter locations.
• Monitor for policy violations, unauthorized access, theft-related activity, and other security-related concerns, reporting observations according to site procedures.
• Assist with access control, crowd management, and direction of shoppers and visitors during routine operations, special events, and emergency situations.

Skills

Customer service

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Patrol in Gulfport, MS, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic retail location. You will conduct routine patrols, maintain a visible presence to help deter security-related incidents, assist customers and employees, and communicate clearly with store teams. Bring your customer service skills to a caring, team-oriented culture where integrity, reliability, agility, and innovation guide every interaction.

Position Type: Full Time

Pay Rate: $14.00 / Hour

Job Schedule:

DayTimeMon03:30 PM - 11:30 PMTue03:30 PM - 11:30 PMFri03:30 PM - 11:30 PMSat03:30 PM - 11:30 PMSun03:30 PM - 11:30 PM

What You'll Do:

• Provide customer service to clients, shoppers, and store associates by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, suspicious activity, and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail location, including sales floors, entrances, parking areas, loading areas, and perimeter locations.
• Monitor for policy violations, unauthorized access, theft-related activity, and other security-related concerns, reporting observations according to site procedures.
• Assist with access control, crowd management, and direction of shoppers and visitors during routine operations, special events, and emergency situations.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.