Security Officer Customer Service Experience

Allied Universal; Breinigsville (PA); Sur place; USD 23 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Résumé du poste

Allied Universal is hiring a Security Officer – Part Time Enhanced in Breinigsville, PA to provide reliable, flexible hours at an assigned site, with the option to earn more by picking up additional shifts.

Pay rate is $19.47 per hour, with a fixed anchor shift and the Earn More, Claim-A-Shift program allowing work across multiple sites.

Responsibilities include access control, badge management, alarm panel operation, and delivering excellent customer service to employees, visitors, and vendors.

Qualifications

• Experience with access control and badge management.
• Experience operating alarm panel systems.
• Excellent customer service skills and communication.

Responsabilités

• Provide customer service to employees, visitors, contractors, and vendors at a technology, media, and telecommunications location by carrying out site‑specific procedures, access‑control policies, and emergency response activities when appropriate.
• Monitor access points, verify visitor credentials and authorization, issue visitor passes, and maintain accurate access‑related records in accordance with site procedures.
• Respond to access‑control alarms, incidents, and critical situations in a calm, professional, problem‑solving manner, escalating concerns according to established protocols.
• Monitor entry and exit activity, report suspicious or unauthorized activity, and help to deter unauthorized access to restricted areas.
• Conduct regular and random patrols of access points, common areas, and the facility perimeter, documenting observations and reporting security‑related concerns.

Connaissances

Access control

Badge management

Alarm panel

Customer service

Formation

High school diploma

Description du poste

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

Security Officer Enhanced Part Time Access Accountability in Breinigsville, PA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $19.47 / Hour

Job Schedule:

DayTimeSat06:00 AM - 02:00 PM

• Access Control/Badge Experience (B201)Candidates must demonstrate prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing access badges for employees and visitors.

• Alarm Panel Experience (B202)Candidates should possess experience in operating and managing alarm panel systems. This includes knowledge of alarm activation, deactivation, troubleshooting, and responding to alarm events.

• Customer Service Experience (B219)Candidates must have a proven track record in customer service roles. This includes effective communication skills, problem‑solving abilities, and a commitment to providing exceptional service to clients and customers.

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim‑A‑Shift Program: In addition to your fixed shift, you may pick‑up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part‑time hours this week and full‑time the next. It’s all up to you.

This role is ideal for candidates seeking part‑time employment with flexibility, income stability, and opportunities to build‑up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to employees, visitors, contractors, and vendors at a technology, media, and telecommunications location by carrying out site‑specific procedures, access‑control policies, and emergency response activities when appropriate.
• Monitor access points, verify visitor credentials and authorization, issue visitor passes, and maintain accurate access‑related records in accordance with site procedures.
• Respond to access‑control alarms, incidents, and critical situations in a calm, professional, problem‑solving manner, escalating concerns according to established protocols.
• Monitor entry and exit activity, report suspicious or unauthorized activity, and help to deter unauthorized access to restricted areas.
• Conduct regular and random patrols of access points, common areas, and the facility perimeter, documenting observations and reporting security‑related concerns.

Minimum Requirements:

• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full‑time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real‑time shift visibility and claiming.
• Benefits: Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance; seven holidays annually paid at time and a half, if worked; 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law).
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.