Security Officer Customer Experience Patrol

Allied Universal; St. Louis (MO); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Smart shift access

Career growth

Benefits package

Perks program discounts

Job summary

Allied Universal in Saint Louis, MO is seeking a Security Officer Customer Experience Patrol to safeguard clients and help maintain a welcoming environment. You will monitor areas, deter incidents, and provide exceptional customer service as part of a fast-paced, collaborative team.

The role is full-time with Daytime shifts; minimum requirements include customer service experience and a high school diploma; background checks and drug screening apply.

Qualifications

• Customer service experience is preferred.
• Must be 18 years of age or older for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check and drug screening may apply.

Responsibilities

• Provide customer service to clients, drivers, visitors and employees while enforcing site procedures.
• Respond to incidents calmly and document observations according to site procedures.
• Conduct regular patrols of distribution areas, loading docks, parking areas, and facility perimeter.
• Monitor access points and verify authorizations for visitors and vendors; maintain logs.
• Support orderly traffic flow for deliveries and pedestrians and communicate professionally.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Experience Patrol in Saint Louis, MO, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As an Unarmed Patrol Officer at a logistics and distribution location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for employees, visitors, and deliveries. You will provide exceptional customer service and clear communication while working as part of an agile, reliable, innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $16.70 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to clients, drivers, visitors, and employees by carrying out site‑specific security‑related procedures, access‑control policies, and emergency response activities as appropriate.
• Respond to incidents, delivery‑area disruptions, and critical situations in a calm, problem‑solving manner; document observations and notify appropriate personnel according to site procedures.
• Conduct regular and random patrols of distribution areas, loading docks, parking areas, trailers, and the facility perimeter to help deter unauthorized activity and report potential concerns.
• Monitor access points, verify authorization for visitors and vendors, and maintain accurate logs for entries, exits, deliveries, and incidents.
• Support orderly traffic flow for delivery vehicles and pedestrians while following site‑specific procedures and communicating professionally with on‑site personnel.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.