Security Officer Customer Care

AUS; Fort Lauderdale (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits & Insurance

Perks Program

Job summary

Allied Universal is seeking a Security Officer Customer Care in Fort Lauderdale, FL. You will safeguard clients across industries, perform unarmed patrols, monitor access points, and provide exceptional customer service while upholding site policies and procedures.

The role supports a 1st-shift schedule with full-time hours, requiring a guard card, background check, and a high school diploma or equivalent. Join a team that values integrity and service.

Qualifications

• Minimum two years of security-related experience.
• Customer service experience preferred.
• Be at least 21 years of age.
• Guard card required.
• High school diploma or equivalent.
• As a condition of employment, background investigation will be conducted.
• Drug screen may be required where permitted by law.
• Licensing requirements may be required by state/local laws.
• A valid driver’s license may be required for driving positions.

Responsibilities

• Provide customer service to clients, visitors, drivers, and employees while following security procedures and site policies.
• Conduct regular and random unarmed patrols of distribution and shipping areas, parking, access points, and perimeter.
• Monitor entry/exit of personnel, visitors, vehicles, and deliveries per site procedures.
• Respond to incidents and alarms in a calm, professional manner and notify appropriate responders as needed.
• Document observations and patrol activities with accurate reports and communicate to site leadership.

Skills

Security experience

Customer service

Age 21+

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Care in Fort Lauderdale, FL, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As an Unarmed Patrol Officer at a logistics and distribution location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees, visitors, and deliveries. You will provide exceptional customer service and clear communication while working with a reliable, innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

• Thur: 11:00 PM - 07:00 AM
• Fri: 11:00 PM - 07:00 AM
• Sat: 11:00 PM - 07:00 AM
• Sun: 11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients, visitors, drivers, and employees while carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of distribution and shipping areas, parking locations, access points, and the surrounding perimeter to help identify unusual activity or conditions.
• Monitor the entry and exit of personnel, visitors, vehicles, and deliveries in accordance with site-specific procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and/or emergency responders as needed.
• Document observations, incidents, and patrol activities through accurate reports and communicate relevant information to site leadership.

Minimum Requirements:

• At least two years of security-related experience is required.
• Customer service experience is preferred.
• Be at least 21+ years of age for role.
• Guard card is required.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.