Security Officer Customer Care

Allied Universal; Fort Lauderdale (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Retirement plan

Medical coverage

Dental coverage

Vision coverage

Job summary

Allied Universal is seeking a Security Officer Customer Care in Fort Lauderdale, FL to safeguard clients across logistics and distribution environments. You will provide exceptional customer service, monitor entrances, and conduct patrols while maintaining a welcoming, safe workplace.

The role emphasizes clear communication, adherence to site policies, and collaboration with a reliable team dedicated to people-first service and integrity.

Qualifications

• Two years of security-related experience required.
• Customer service experience preferred.
• Must be at least 21 years old.
• Guard card required.
• High school diploma or equivalent.

Responsibilities

• Provide customer service to clients, visitors, drivers, and employees while following security procedures and emergency response activities.
• Conduct regular and random unarmed patrols of distribution and shipping areas, parking locations and access points.
• Monitor entry/exit of personnel, visitors, vehicles, and deliveries per site procedures.
• Respond calmly to incidents, alarms, and critical situations, notifying appropriate personnel as needed.
• Document observations and patrols through accurate reports and communicate with site leadership.

Skills

Customer service

Security experience

Age 21+

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Care in Fort Lauderdale, FL, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As an Unarmed Patrol Officer at a logistics and distribution location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees, visitors, and deliveries. You will provide exceptional customer service and clear communication while working with a reliable, innovative team that puts people first and acts with integrity.

Position Type

Full Time

Pay Rate

$16.00 / Hour

Job Schedule

DayTimeThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You’ll Do

• Provide customer service to clients, visitors, drivers, and employees while carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of distribution and shipping areas, parking locations, access points, and the surrounding perimeter to help identify unusual activity or conditions.
• Monitor the entry and exit of personnel, visitors, vehicles, and deliveries in accordance with site-specific procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and/or emergency responders as needed.
• Document observations, incidents, and patrol activities through accurate reports and communicate relevant information to site leadership.

Minimum Requirements

• At least two years of security-related experience is required.
• Customer service experience is preferred.
• Be at least 21+ years of age for role.
• Guard card is required.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.