Security Officer - Customer Care

Alliedbarton Security Services; Chandler (AZ); On-site; USD 29,000 - 39,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Part-Time Security Officer - Customer Care in Chandler, AZ. You will protect people and property at a technology/media location, delivering outstanding customer service while following site procedures and safety protocols.

This role emphasizes patrols, access control, rapid response to incidents, and clear communication. The schedule offers daytime and overnight shifts, with competitive pay and opportunities for training and career growth.

Qualifications

• At least 1 year of security-related experience.
• CPR/First Aid certification is preferred.
• Comfortable using a computer or tablet.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check and drug screen required where permitted by law.

Responsibilities

• Provide customer service to employees, visitors, contractors, and vendors.
• Conduct regular unarmed patrols of the facility and grounds.
• Monitor access control points and surveillance systems.
• Respond to incidents and document actions clearly.
• Prepare accurate activity reports for leadership.

Skills

Customer service

Communication

Attention to detail

Patrols

Education

High school diploma or equivalent

Tools

Access control systems

Alarm systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Customer Care in Chandler, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Security Officer at a dynamic technology, media, and telecommunications location, you will monitor assigned areas, conduct routine patrols, help deter security-related incidents, and support access control activities. You will provide outstanding customer service and clear communication while contributing to a caring, reliable team that puts people first and acts with integrity. Join Allied Universal and make a meaningful impact in an innovative environment.

Position Type: Part Time

Pay Rate: $24.72 / Hour

Job Schedule:

DayTimeThur10:00 PM - 06:00 AMSat10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and vendors at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of the facility, exterior grounds, parking areas, access points, and perimeter to help deter unauthorized activity and identify potential concerns.
• Monitor access control points, visitor activity, and alarm or surveillance systems as assigned; report irregularities and follow site procedures for access verification.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner; notify appropriate personnel and document actions taken.
• Prepare clear, accurate activity reports and incident documentation, and communicate relevant information to Allied Universal leadership and site contacts.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• CPR/First Aid certification is preferred.
• Comfortably using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.