Security Officer Console Operator

Alliedbarton Security Services; Stamford (CT); On-site; USD 41,000 - 49,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits

Perks Program

Job summary

Allied Universal in Stamford, CT is seeking a Security Officer Console Operator to serve residents and clients across multiple sites. The role involves monitoring access, conducting patrols, and maintaining a professional, welcoming environment day shifts with a steady schedule.

Pay is $19.75 per hour. You will document incidents, respond calmly to issues, and collaborate with site staff to uphold safety and customer service standards.

Qualifications

• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check and drug screening as required by law.

Responsibilities

• Provide customer service to residents, visitors, and staff by following site policies and procedures.
• Respond to incidents and concerns in a calm, problem-solving manner.
• Conduct regular patrols of buildings and common areas to deter unauthorized activity.
• Monitor access points and verify authorization as directed by policy.
• Complete detailed activity and incident reports per site requirements.

Skills

Customer service

Patrols

Incident response

Observation reporting

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Console Operator in Stamford, CT, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Patrol Unarmed Officer at a residential location, you will monitor assigned areas, conduct routine foot patrols, and maintain a visible presence to help deter security-related incidents. You will engage professionally with residents and visitors, communicate observations, and support a welcoming environment through exceptional customer service. Join Allied Universal’s caring, agile team, where integrity, reliability, innovation, and teamwork guide every shift.

Position Type: Full Time

Pay Rate: $19.75 / Hour

Job Schedule:

DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed06:00 AM - 02:00 PMThur06:00 AM - 02:00 PMFri06:00 AM - 02:00 PM

What You'll Do

• Provide customer service to residents, visitors, and/or property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, resident concerns, access-related issues, and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols of residential buildings, common areas, parking areas, entrances, and perimeter areas to help to deter unauthorized activity and identify unusual conditions.
• Monitor access points and visitor activity, verify authorization as directed by site policies, and report suspicious activity or property concerns to appropriate personnel.
• Complete detailed activity reports, incident documentation, and shift communications in accordance with Allied Universal and site-specific requirements.

Minimum Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.