Security Operations Center Officer

Allied Universal; Boston (MA); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Health insurance

401k plans

Flexible scheduling

Paid training

Employee discounts

Job summary

Allied Universal is seeking a Security Operations Center Officer in Boston, MA. You will support clients across industries by delivering essential security services, monitoring CCTV and alarm systems, and responding to incidents with calm, focused action.

The role emphasizes safety, customer service, and adherence to site-specific policies, with paid orientation and training as part of a full-time schedule.

Qualifications

• Be at least 18 years old for unarmed roles or 21+ for armed roles.
• High school diploma or 5 years of verifiable experience.
• Background check and drug screen required by law.

Responsibilities

• Provide customer service and enforce site policies and safety procedures.
• Respond calmly to incidents and critical situations.
• Conduct regular patrols and monitor CCTV and alarms.
• Operate facility computer systems as assigned.
• Contact emergency services when needed.

Skills

Customer service

Patrols

Emergency response

Observation

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Operations Center Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Starting Pay $22/hour

Full time hours Monday through Friday 7am - 3pm

Full time hours Monday, Tuesday and Wednesday, Thursday 11pm - 7am

Paid orientation and Paid training

Responsibilities

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
• Monitor closed circuit television systems and alarms.
• Monitor and operate facility computer systems regularly, as assigned.
• Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.

Minimum Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• A valid driver’s license will be required for driving positions only

Perks and Benefits

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices