Security Officer Client Service Patrol

Allied Universal; Albuquerque (NM); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Smart tools

Career growth

Financial and health benefits

Perks program

Job summary

Allied Universal is seeking a Security Officer Client Service Patrol in Albuquerque, NM. The role involves safeguarding clients across government locations, conducting patrols, and delivering exceptional customer service to visitors and staff.

The position is full-time with a pay rate of $18.50 per hour. Candidates should have a high school diploma and be prepared for background checks and drug screening as required by law. A guard card or license is preferred.

Qualifications

• Customer service experience preferred.
• Guard card or license preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Background check required by federal, state and local laws.

Responsibilities

• Provide customer service to visitors, employees and the public while following site procedures.
• Respond to incidents and service calls calmly and notify appropriate personnel.
• Conduct regular unarmed patrols of government buildings and surrounding areas.
• Monitor access points and visitor activity per site policies and report suspicious activity.
• Prepare incident reports and logs for security events.

Skills

Customer service

Communication

Observation

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Client Service Patrol in Albuquerque, NM, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as an Unarmed Patrol Officer supporting a government location. You will conduct routine patrols, maintain a visible presence to help deter security-related incidents, respond to concerns, and provide exceptional customer service and communication. Guided by our agile, reliable, and innovative approach, you will work with integrity and teamwork while helping create a welcoming environment for visitors, employees, and the public.

Position Type: Full Time

Pay Rate: $18.50 / Hour

Job Schedule:

DayTimeMon08:00 AM - 04:00 PMTue08:00 AM - 04:00 PMWed08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMSun08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to visitors, employees, and members of the public while carrying out site-specific procedures and, when appropriate, emergency response activities.
• Respond to incidents, service calls, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel as required.
• Conduct regular and random unarmed patrols of government buildings, public areas, parking locations, and perimeter areas to help identify unusual conditions and support security-related operations.
• Monitor access points and visitor activity in accordance with site-specific policies, reporting unauthorized access attempts or suspicious activity.
• Prepare accurate incident reports, daily activity logs, and other required documentation for security-related events.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.