Security Officer Badge Support Patrol

Allied Universal; Cambridge (MA); On-site; USD 32,000 - 53,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Cambridge, MA is hiring a Security Officer Badge Support Patrol to protect tenants, visitors, and staff across commercial spaces. You will perform unarmed patrols, monitor access control points, verify credentials, and maintain accurate records while delivering exceptional customer service.

Role requires following site procedures, responding calmly to incidents, and collaborating with a team that emphasizes reliability and integrity.

Qualifications

• Access control/badge experience preferred.
• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check and drug screen required by policy.
• Licensing requirements may apply.

Responsibilities

• Provide customer service to tenants, visitors, employees, and contractors by following security procedures and site policies.
• Conduct regular and random unarmed patrols of commercial office buildings, common areas, parking facilities, and perimeter.
• Monitor access points, verify credentials, maintain visitor and contractor records, and report access concerns.
• Respond to incidents, alarms, and emergencies in a calm, professional manner and contact appropriate personnel.
• Prepare clear activity reports and communicate observations to leadership.

Skills

Customer service

Access control

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Badge Support Patrol in Cambridge, MA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Security Officer at a commercial real estate location, you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter incidents, and support access control activities. You will provide outstanding customer service and clear communication while working with a team that values agility, reliability, innovation, integrity, and a caring, people-first culture.

Position Type: Full Time

Pay Rate: $25.37 / Hour

Job Schedule:

• Wed: 11:00 PM - 07:00 AM
• Thur: 11:00 PM - 07:00 AM
• Fri: 11:00 PM - 07:00 AM
• Sat: 11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, employees, and contractors by carrying out security-related procedures, site-specific policies, access-control practices, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout commercial office buildings, common areas, parking facilities, and the surrounding perimeter to help to deter unauthorized activity and identify unusual conditions.
• Monitor access points, verify credentials as required, maintain visitor and contractor records, and report access concerns in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and emergency services when needed.
• Prepare clear, accurate activity reports and communicate observations, incidents, and maintenance concerns to Allied Universal leadership and site contacts.

Minimum Requirements:

• Access control/badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.