Security Officer Alarm Intake

Allied Universal; Framingham (MA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Smart scheduling platform

Paid training

Retirement savings plan

Perks program discounts

Job summary

Allied Universal® is seeking a Security Officer Enhanced Part Time Alarm Intake in Framingham, MA, offering flexible hours at a fixed site with opportunities to pick up extra shifts.

The role pays $21.50 per hour and features a fixed anchor shift plus optional additional shifts to boost earnings. Responsibilities include customer service, dispatch monitoring, and incident response at a retail location.

Qualifications

• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• As a condition of employment, a background investigation will be conducted and a drug screen may be required.

Responsibilities

• Provide customer service to clients, visitors, and employees following site procedures.
• Monitor dispatch communications and coordinate deployment of personnel to incidents and alarms.
• Maintain dispatch logs, incident details, and radio communications per site procedures.
• Respond calmly to incidents and relay information to supervisors and responders.
• Conduct regular and random patrols around the retail location and perimeter.

Skills

Customer service

Communication

Problem solving

Patrol

Computer proficiency

Education

High school diploma or equivalent

Tools

Access control systems

Computer proficiency

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

As a Security Officer Enhanced Part Time Alarm Intake in Framingham, MA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $21.50 / Hour

Job Schedule

Sat: 11:00 PM – 07:00 AM

How This Role Works

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim‑A‑Shift Program: In addition to your fixed shift, you may pick‑up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part‑time hours this week and full‑time the next. It’s all up to you.

This role is ideal for candidates seeking part‑time employment with flexibility, income stability, and opportunities to build‑up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site‑specific procedures, retail location policies, and appropriate emergency response activities.
• Monitor dispatch communications, receive and prioritize calls for service, and coordinate the deployment of personnel to incidents, alarms, and other security‑related needs.
• Maintain accurate dispatch logs, incident details, radio communications, and activity records in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem‑solving manner, communicating relevant information to supervisors and responding personnel.
• Conduct regular and random patrols around the retail location and perimeter as assigned; working environments and conditions may vary by client site.

Minimum Requirements

• Loss prevention experience is preferred.
• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.