Security Officer Afternoon Access Control

Allied Universal; Holly Springs (NC); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Dispatch Operator in Holly Springs, NC. The role focuses on coordinating communications, dispatching security personnel, and maintaining logs, ensuring safe, compliant operations in a healthcare setting.

The position emphasizes customer service, incident response, and cross-team coordination. Daily responsibilities include monitoring alarms and radio channels, documenting events, and collaborating with staff and emergency services as needed.

Qualifications

• At least one year of security-related experience.
• Be at least 18 for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check as required by law.
• Drug screen as allowed by law.
• Licensing requirements may apply.
• Valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and staff by following site procedures and protocols.
• Monitor incoming calls, alarms, and radio communications; dispatch personnel and coordinate responses to incidents and requests.
• Maintain dispatch logs, incident records, and communications documentation per site procedures.
• Respond calmly to incidents and notify appropriate contacts and emergency services when needed.
• Monitor location activity via communications systems or video to deter unauthorized activity and support timely responses.

Skills

Customer service

Security experience

Problem solving

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Operator in Holly Springs, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch professional in a healthcare location, you will coordinate communications, monitor incoming information, and support timely responses to security-related needs. You will maintain clear documentation, provide exceptional customer service, and help promote a welcoming environment for patients, visitors, and staff. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work every day.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTimeMon12:30 PM - 07:00 PMTue12:30 PM - 07:00 PMWed12:30 PM - 07:00 PMThur12:30 PM - 07:00 PMFri12:30 PM - 07:00 PM

What You'll Do:

• Provide customer service to clients, visitors, and staff at a healthcare location by carrying out site-specific procedures, access protocols, and emergency response activities as appropriate.
• Monitor incoming calls, alarms, and radio communications; dispatch personnel and coordinate responses to incidents, service requests, and critical situations.
• Maintain accurate dispatch logs, incident records, and communications documentation in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying appropriate site contacts and emergency services when needed.
• Monitor activity throughout the location through communications systems and/or video surveillance, helping to deter unauthorized activity and supporting timely response coordination.

Minimum Requirements:

• Have at least one year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.