Security GSOC Operator

Allied Universal; Morrisville (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Dispatch Coordinator in Morrisville, NC. You will coordinate communications, monitor activity, and support access control and badge processes at a technology-focused site. This full-time role emphasizes customer service and incident response.

Minimum requirements include security experience and a high school diploma; valid guard card/license preferred, with background checks and drug screening as part of employment.

Qualifications

• At least one year of security-related experience.
• Comfortable using a computer or tablet.
• Access control and badge experience preferred.
• Customer service experience preferred.
• Guard card or license preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation.
• Allied Universal will consider qualified applications with criminal histories as allowed by law.
• As a condition of employment, applicants will be subject to a drug screen.
• Licensing requirements may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and vendors on site, following site procedures.
• Monitor calls, alarms, and communications; document incidents in dispatch systems.
• Dispatch personnel and resources in incidents and service requests.
• Coordinate with onsite teams and emergency responders with timely updates.
• Monitor access control, cameras, and alarm systems; report unusual activity.

Skills

Security experience

Computer aptitude

Access control

Customer service

Guard card/licence

Age 18+

High school diploma

Background check

Drug screen

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Coordinator in Morrisville, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor activity, manage access control and badge processes, and support response efforts for security-related concerns. Your visible presence and customer-focused communication will help to deter incidents while delivering a welcoming experience. Join Allied Universal’s agile, reliable, innovative team, where caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and vendors at a technology, media, and telecommunications location by carrying out site-specific procedures, policies, and emergency response activities as appropriate.
• Monitor incoming calls, alarms, and communications; accurately document incidents, requests, and relevant details in dispatch logs and reporting systems.
• Dispatch appropriate personnel and/or resources in response to incidents, service requests, and critical situations, maintaining calm, professional communication throughout the response.
• Coordinate with onsite teams, building operations, and emergency responders as directed, providing timely updates and supporting incident escalation procedures.
• Monitor access control, camera, and alarm-related systems as assigned; report unusual activity and help support a secure environment.

Minimum Requirements:

• At least one year of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.