Security Officer Access Control Patrol

Allied Universal; Westfield (MA); Hybrid; USD 23,000 - 28,000; Part time

Benefits offered by this job

Smart Tools Access to shifts

Career Growth

Retirement plan benefits

Perks Program discounts

Job summary

Allied Universal is hiring a Part-Time Security Officer in Westfield, MA. You will provide customer service, monitor access, and patrol to deter incidents in a retail setting.

The role offers flexible evenings, a supportive team, and opportunities to advance through on-site training. A year of security-related experience and a high school diploma are preferred.

Qualifications

• At least 1 year of security-related experience.
• Customer service experience preferred.
• Guard card or license preferred.
• Access control and badge experience preferred.

Responsibilities

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures and emergency response activities as needed.
• Respond to incidents calmly and follow site procedures while notifying appropriate personnel.
• Conduct regular and random unarmed patrols of the retail location including sales areas, entrances and parking areas.
• Observe and report suspicious activity, hazards, and maintenance concerns to deter loss and disruptions.
• Assist with access control and interactions with customers and employees as assigned.

Skills

Security experience

Customer service

Access control/badge

License/guard card preferred

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Part Time Access Control Patrol in Westfield, MA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a retail location, you will monitor assigned areas, conduct routine patrols, remain visible to help deter incidents, and support access control activities. You will provide exceptional customer service and clear communication while helping maintain a welcoming environment for shoppers and team members. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Part Time

Pay Rate: $17.50 / Hour

Job Schedule:

• Wed: 05:00 PM - 10:00 PM
• Thur: 05:00 PM - 10:00 PM
• Fri: 05:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, following established site procedures and notifying appropriate personnel.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, parking areas, loading areas, and perimeter.
• Observe and report suspicious activity, policy violations, hazards, and maintenance concerns to appropriate personnel to help deter loss and disruptions.
• Assist with access control, customer and employee interactions, and traffic or parking‑area observations as assigned.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• A guard card or license is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.