Security Officer

Hollywood Casino York; York (York County); On-site; USD 36,000 - 48,000; Full time

Job summary

Hollywood Casino York is hiring a Security Officer responsible for maintaining the safety and security of guests, staff, and property. You will perform security checks, monitor entrances, handle inspections, and ensure compliance with governance and responsible gaming guidelines.

Responsibilities include guarding assets, managing access, and communicating effectively with team members and guests, with physical job demands requiring standing, walking, and occasional lifting.

Qualifications

• High School Diploma or equivalent required.
• Good reading and writing abilities.
• Effective communication with customers and coworkers.
• Ability to follow written and oral instructions.
• Strong problem-solving and analytical skills.
• Must be able to qualify for state licensing and hold a valid driver’s license.
• Physical requirements include standing 40%, walking 40%, sitting 10%, bending and lifting 10%.

Responsibilities

• Perform and complete duties to comply with PGCB mandated requirements (gaming drops, card and dice reconciliation, inspection, cancellation and destruction).
• Transport locked chip carriers and documents to/from the Chip Bank.
• Protect guests, property and staff from harm or loss through alertness and proactive security.
• Patrol facilities and monitor entrances/exits to ensure security and safety.
• Inspect equipment and facilities to ensure safe conditions and report irregularities.
• Manage traffic flow at plant entrance and respond to security incidents.
• Promote responsible gaming and professional representation at meetings and events.

Skills

Reading comprehension

Written communication

Customer communication

Problem solving

Attention to detail

Physical stamina

Education

High School Diploma/GED

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Performs and completes all duties necessary to comply with PGCB mandated requirements, which include but are not limited to, gaming related drops, card and dice reconciliation, inspection, cancellation and destruction, transport locked chip carriers and documents to and from the Chip Bank.
• Through alertness, diligence, specified procedures and proactive attention to potential danger and security risks, the security officer shall protect our guests, our property and our staff from harm or loss.
• Patrols, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned security post, in order to oversee the comfort, safety and security of our guests.
• Examines various points of entry to determine that they are secure.
• Conducts inspections, in accordance with procedures, to ensure equipment and facilities are in a safe condition.
• Watches for and conducts timely reporting of irregularities such as fire hazards, leaking water pipes, and security doors left unlocked to the appropriate authority.
• Guards against theft of company property.
• Greets all guests and staff in a positive, friendly, and professional manner.
• Regulates vehicle and pedestrian traffic at plant entrance to maintain orderly flow, as directed.
• With care and professionalism, ensures compliance of Hollywood Casino's responsibility to prevent over consumption of alcohol.
• Provides professional representation at internal and external meetings and events.
• Demonstrates abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.
• Ensures interactions with internal and external guests follow the guidelines of the customer service program.
• Adheres to all Corporate and local policies, procedures, and operating guidelines.

BRING US YOUR BEST.

• High School Diploma/GED; or six months to one year of work experience that demonstrates qualities of sound judgement and dependability; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively communicate with customers and other employees.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board.
• Must have a valid driver's license and clean driving record.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• Walking 40% of the time.
• Sitting 10% of the time.
• Standing 40% of the time.
• Bending and lifting 10% of the time.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer