Security Officer

Caesars Entertainment; Westlake (LA); On-site; USD 34,000 - 52,000; Full time

Job summary

Caesars Entertainment in Louisiana is seeking a Security Team Member to help protect guests and property in a fast-paced casino environment. You will monitor access, respond to incidents, and support emergency drills.

The role emphasizes safety, customer service, and adherence to gaming regulations. You will work with patrols and reporting systems, and contribute to a safe, enjoyable guest experience at Caesars.

Qualifications

• Ability to learn and use the Security Reports Database System.
• Ability to write reports.
• Ability to use a telephone and two-way radio.
• Ability to read and understand memos.
• Knowledge of local, state laws, internal controls and gaming regulations.
• Ability to perform duties under frequent time pressure in an interruptive environment.
• Knowledge of OSHA regulations.

Responsibilities

• Ensure at all times operating principles are being adhered to.
• Clean – Keep all areas clean and pristine.
• Safe – Follow all safety policies and procedures.
• Friendly - Use customer family style service to provide superior guest service.
• Fun – Have fun! Be interactive with all internal and external guests while maintaining professional standards.
• Responsible for the assistance in transporting money, chips, tokens, and markers.
• Responsible for controlling access to restricted areas.
• Responsible for reacting to patron and team member incidents and accidents.
• Accountable to monitor patron and team member passage in and out of the casino.
• Responsible for checking for and reporting safety hazards.
• Responsible for checking ID's or notifying management if an underage patron is on the gaming floor.
• Responsible for observation and identification of guests who may be intoxicated.
• Assists the Security Management team with casino floor activities and guest disputes.
• Ensure the safety and security of all guests and employees.
• Serve as team leader for emergency response drills and evacuations.
• Responsible for knowledge of all special events and promotional activities available to guest.
• Other duties as assigned.

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary”Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.
• Ensure at all times operating principles are being adhered to:
• Clean – Keep all areas clean and pristine.
• Safe – Follow all safety policies and procedures.
• Friendly - Use customer family style service to provide superior guest service.
• Fun – Have fun! Be interactive with all internal and external guests while maintaining professional standards.
• Responsible for the assistance in transporting money, chips, tokens, and markers.
• Responsible for controlling access to restricted areas.
• Responsible for reacting to patron and team member incidents and accidents.
• Accountable to monitor patron and team member passage in and out of the casino.
• Responsible for checking for and reporting safety hazards.
• Responsible for checking ID's or notifying management if an underage patron is on the gaming floor.
• Responsible for observation and identification of guests who may be intoxicated.
• Assists the Security Management team with casino floor activities and guest disputes.
• Ensure the safety and security of all guests and employees.
• Serve as team leader for emergency response drills and evacuations.
• Responsible for knowledge of all special events and promotional activities available to guest.
• Other duties as assigned.

MARGINAL JOB DUTIES AND RESPONSIBILITIES (performed infrequently)

• Check IDs for patrons as they enter the gaming floor as needed Push in slot chairs and clean floor of empty glasses and dirty ashtrays as needed

ORGANIZATIONAL RELATIONSHIPS

• The position is responsible to the Security Supervisor for successful performance of assigned duties.

EQUIPMENT/PHYSICAL SKILLS

• Ability to use all equipment associated with the position, including, but not limited to, the following:
• Hand held radio and flashlight
• Use of Security Reports Database System
• ID scanners
• Multi-line telephone

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Physical demands associated with the position including, but not limited to, the following:
• Walking and standing – 80%
• Bending and lifting – 15% (up to 35lbs without assistance)
• Climbing – 5%
• Casino environment exposed to hot and cold temperatures, excessive noise levels, bright lights, and smoke. May include a boat and/or floating barge. High rise hotel and atrium. Use of stairs, elevator, and escalator. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES

• Ability to learn and use the Security Reports Database System.
• Ability to write reports.
• Ability to use a telephone and two-way radio.
• Ability to read and understand memos.
• Knowledge of local, state laws, internal controls and gaming regulations.
• Ability to perform duties under frequent time pressure in an interruptive environment.
• Knowledge of OSHA regulations.

ESSENTIAL QUALIFICATIONS, EXPERIENCE, EDUCATION, AND TRAINING