Security Officer

Red Hawk Resort + Casino; Placerville (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Red Hawk Resort + Casino in Placerville, CA is seeking a Security Officer to monitor guest and team safety, generate written incident reports, escort guests when needed, and coordinate emergency responses as directed by supervisors.

The role involves observing for hazards, controlling access to restricted areas, transporting moneys securely, interacting with guests professionally, attending daily meetings, and enforcing age verification for under-21 patrons, with a requirement to stand for long

Qualifications

• High school diploma or GED required.
• Minimum of one year experience in law enforcement or gaming security preferred; excellent communication skills.
• Must be able to walk and stand for at least 8 hours a day.
• Must be at least 21 years of age.

Responsibilities

• Generates written reports regarding security-related incidents involving guests, team members and/or the facility.
• Escorts and observes guests and team members to ensure safety; reports hazards for resolution.
• Acts as Dispatcher during emergencies and coordinates solutions, informs outside agencies as directed.
• Operates property vehicles as directed.
• Maintains knowledge of facilities and events to advise guests and staff as needed.
• Ensures safe transportation of money and assists in opening/closing gaming tables.
• Interacts with guests and team members professionally.
• Attends departmental meetings to facilitate information flow.
• Maintains keys and accesses locked areas as necessary.
• Performs all other assigned duties.

Education

High school diploma or GED

Job description

DUTIES AND RESPONSIBILITIES

• Generates necessary written reports regarding security-related incidents involving guests, team members and/or the facility.
• Escorts and observes guests and team members to ensure their safety and protection; identifies potential safety hazards and report same to the appropriate individual, for proper resolution.
• Acts as a Dispatcher during emergency situations, and coordinates solutions to same; informs outside agencies, at the direction of a Security Shift Supervisor, of any unusual or suspicious situations on property.
• Operates property vehicles as directed to do so.
• Maintains a working knowledge of the facilities, as well as special events on property, in order to advise guests and fellow team members of same, whenever possible.
• Ensures safe transportation of moneys; assisting in the opening and closing of the gaming tables.
• Interacts with guests and team members in a positive, professional manner.
• Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
• Maintains a series of keys, accessing locked areas as necessary.
• Accepts identification from all persons who appear to be under the age of twenty-one, to ensure compliance with state and federal gaming regulations.
• Works in Adverse Weather: Rain, Snow, Ice, Extreme Heat
• Assists Shift Manager/Designee when needed
• Acts as an Ambassador for RHC
• Performs all other duties as assigned.

QUALIFICATION REQUIREMENTS

• High school diploma or GED required.
• Minimum of one year experience in law enforcement or gaming security preferred. Excellent communication skills required.
• Must be able to walk and stand for at least 8 hours a day.
• Must be at least 21 years of age.